Director, Sales Operations

Responsibilities

• Build the best team
• Help hire, train, and evaluate sales teams for high performance
• Collaborate with training lead in developing industry-leading training; ensure effective training execution and ongoing updates
• Chart the course
• Help set national and regional sales targets in compliance with regulations and in alignment with forecasts
• Align targeting and call planning based on business strategy
• Oversee the design, implementation, and management of sales compensation plans and incentive programs; Adjust as necessary to ensure optimal performance
• Help automate the targeting and incentive programs
• Develop and manage field alignment, workload calculation, and territory mapping as needed
• Adjust as necessary to ensure optimal performance
• Collaborate with sales leadership to ensure optimal field resource allocation
• Build infrastructure and improve process
• In collaboration with IT: manage all data pertaining to sales and marketing to ensure smooth operations and reporting, including targeting, IC, KPIs, field sizing
• Maintain customer master data
• Optimize data sources for sales planning across field teams
• Collaborate in the ongoing improvement of the CRM
• Manage Commercial Operations budget and vendor relationships

Requirements

• Bachelor's degree in a business-rated or life sciences field
• Strong understanding of the life sciences industry
• 10 years of progressive commercial experience in biotechnology or pharmaceuticals
• 5 years of experience in pharmaceutical data/sales operations; including roles such as brand management, data management, sales operations, analytics, forecasting
• Strong leadership and communication skills; effective vendor management
• Ability to work collaboratively in a matrixed, team-based environment, with strong organizational and time management capabilities

Preferred

• Experience building commercial infrastructure for an emerging pharmaceutical company
• Experience in cardiometabolic therapeutic area