Director, Sales Enablement & Operations
About the role
The Director, Sales Enablement & Operations will lead the strategy, systems, and processes that enable the House of Rohl sales organization across the United States and Canada to perform at its best.
Responsibilities
Partner with Sales leadership to develop sales strategies, territory design, quota planning, and coverage models that align with business objectives.
Lead the continuous improvement of sales processes from lead management through deal execution to enhance efficiency, consistency, and the customer experience.
Lead, coach, and develop the Sales Operations, Sales Enablement, and Inside Sales teams while fostering a culture of collaboration, accountability, and continuous improvement.
Own the sales forecasting process, pipeline management cadence, and performance reporting, providing actionable insights that support business decisions.
Manage and optimize Salesforce and the broader sales technology ecosystem to improve data quality, reporting, and commercial effectiveness.
Partner with Finance, Marketing, Product, Information Technology, Human Resources, Customer Experience, and Sales leaders to execute strategic initiatives and improve operational alignment.
Oversee operational execution related to pricing governance, dealer agreements, contract management, sales enablement initiatives, and other critical commercial processes.
Collaborate with Human Resources and Finance to support sales incentive compensation planning, quota administration, and performance measurement.
Identify opportunities to simplify processes, improve operational efficiency, and implement scalable solutions that support continued business growth.
Qualifications
Bachelor's degree in Business, Finance, or a related field, or high school diploma/GED with commensurate professional experience.
10+ years of experience in Sales Operations, Commercial Operations, Revenue Operations, or a related commercial leadership role.
5+ years of experience leading, coaching, and developing high-performing teams.
Demonstrated experience with sales forecasting, pipeline management, sales analytics, and commercial performance reporting.
Experience partnering with senior commercial leaders to improve sales performance and operational effectiveness.
Willing and able to travel up to 50% during the initial onboarding and transition period, with ongoing travel expectations of approximately 25%.
Preferred Qualifications
Experience supporting sales organizations within the building materials, wholesale distribution, or manufacturing industries.
Experience working with commercial sales channels, including builders, dealers, distributors, contractors, remodelers, or other trade professionals.
Understanding of the sales processes, customer relationships, and operational needs within the building products industry.
Experience with Salesforce or a comparable CRM platform and sales technology ecosystem.