Director, Sales

About the role

The Director, Sales role at ServiceTrade is a strategic position where you will lead a high-performing team of experienced Account Executives focused on SMB through mid-market level clients. Reporting to the VP of Sales, you will play a critical role in driving revenue growth, optimizing the sales process, and elevating team performance as we scale.

Responsibilities

• Provide strategic oversight and execution of day-to-day sales operations for the Fire & Life Safety team, ensuring alignment with broader business objectives and holding team leaders accountable for performance and outcomes.
• Consistently achieve and exceed monthly and quarterly revenue targets through disciplined forecasting, pipeline management, and operational rigor.
• Partner closely with Marketing, RevOps, and other cross-functional leaders to develop and scale high-performing pipeline generation strategies tailored to the Corporate segment, with a strong emphasis on outbound and ABM (Account-Based Marketing) motions.
• Maintain deep visibility into late-stage pipeline health, proactively supporting sales leadership and enterprise reps in deal progression, negotiation strategy, and closing execution.
• Establish a culture of high performance, coaching front-line managers and senior sellers in sales excellence, deal strategy, and customer-centric solutioning.
• Lead the ongoing refinement and execution of robust hiring, onboarding, and enablement programs to continuously level up talent and support long-term team scalability.
• Collaborate with executive leadership to shape long-term org design, headcount planning, and go-to-market strategy for the Corporate segment.

Requirements

You are a sales leader at heart with a passion for building, coaching, and developing high-performing teams. You've led sales teams that consistently exceed targets and thrive in high-growth SaaS environments. You have experience selling into mid-market or enterprise organizations, with a deep understanding of complex sales cycles, multiple stakeholders, and value-based selling.

Skills

• 5+ years in senior sales leadership roles in B2B SaaS organizations, with a proven ability to drive team performance across mid-market and enterprise segments.
• Demonstrated success as both an individual contributor and sales leader, with a strong foundation in enterprise deal cycles and strategic selling.
• Experience building and scaling Corporate or Enterprise sales teams, including talent acquisition, development, and performance management.
• Deep knowledge of complex B2B sales processes, stakeholder management, and value-based selling frameworks.
• Proficient with CRM and sales enablement platforms such as Salesforce, Gong, ZoomInfo, and SalesNavigator; adept at leveraging data to drive decision-making.
• Strong cross-functional leadership and communication skills with a history of collaboration across Product, Marketing, and Customer Success.
• Willingness to take calculated risks, with a demonstrated ability to learn from setbacks and iterate quickly for growth.

Location

This role is based out of our Raleigh-Durham Headquarters. You will need to be on-site with your team during the week. No fully remote individuals will be considered.

Benefits

• Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions
• Dental and Vision through Unum
• Flexible Spending Account and Dependant Care Account
• Company-paid Life insurance, STD and LTD
• Critical Illness, Accident and Pet Insurance
• 401(k) with up to 3% employer match and NO vesting period
• Flexible PTO policy
• 10 company holidays
• Parental Leave
• Paid Time Off for Volunteering
• Employee Reimbursement Program to use for well-being, technology and/or professional development

EEO Statement

ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.