Director, Sales

Key Responsibilities

• Maintain a comprehensive education program that clearly defines expectations for Sales Managers and Sales Representatives.
• Teach and reinforce the company’s sales methodology and customer care standards across all teams.
• Evaluate sales performance through onsite observation, role-playing sessions, and mystery shopping activities.
• Foster a culture of self-motivation by empowering team members and applying W.I.I.F.M. principles.
• Conduct weekly sales office visits to build relationships, gather insights, and lead by example on the sales floor.
• Oversee performance management for a team of more than ten sales professionals and managers.
• Meet regularly with Sales Managers and Representatives to establish performance and career development goals.
• Monitor progress toward established goals in preparation for mid-year and annual evaluations.
• Lead or participate in sales meetings and escrow status meetings to ensure alignment and progress.
• Resolve complex escrow and closing issues by coordinating with customers, sales teams, lenders, and escrow partners.

Qualifications

• What You'll Bring
• Bachelor’s Degree or higher in Business, Management, or Commerce.
• 10 years’ experience in sales environment, with emphasis on residential sales, sales management and/or real estate related industries.
• Valid Bureau of Real Estate Sales License/ Broker’s License is a plus.
• Excellent communication skills, verbal and written.
• Strong organizational and interpersonal skills.
• Must be able to deal effectively with confrontational situations and maintain objectivity with team members, public relations, and homeowners.
• Must be able to manage several tasks at once while meeting various deadlines.
• Advanced computer applications, specifically Microsoft Word and Excel.
• Proficiency in leveraging AI tools and technology to drive efficiency, enhance decision-making, and support sales and operational strategies.

What We Offer

• Annual Base Salary Range: $150,000 - $165,000
• Annual Bonus Target (Discretionary): 30%
• Excellent extended medical, dental and vision benefits beginning day 1
• 401(k) matching, vesting begins day 1
• Career development programs
• Charitable donation matching
• Paid Volunteer Hours
• Paid parental leave
• Family planning assistance including IVF, surrogacy and adoptions options
• Wellness and mental health resources
• Pet insurance offering