Director, Sales

Responsibilities

• Consults, designs, supports, and manages sales of customer activity involving all products and services offered by the company with primary focus in designated region
• Manages, trains, advises, and motivates assigned team members to their full potential
• Develops and maintains strong relationships with key customers, ability to present to customer in-person or virtually
• Ensures strong, effective market share of the products and services by providing direction and information on the products and related services
• Develops and maintains technical competency in all products and services offered through C1
• Prepares sales forecasts, budgets, quotas, and other projections on a monthly basis
• Analyzes sales records and trends in relation to objectives and competitive activities; takes or recommends necessary corrective action to Regional Vice President (RVP)
• Develops a Business Plan for area of responsibility that is consistent with short-range and long-range company objectives
• Keeps RVP informed of economic, customer/competition situations, customer’s business issues and interests, and generate a strategy that will achieve business objectives
• Uses partnership programs, works with customers and their other product and service partners
• Manages Client Executives to be successful with all service offerings from all C1’s business partners
• Maximizes Client Executives' results through continuous and proactive feedback
• Expedites the resolution of customer problems/complaints effectively
• Keeps well informed on industry changes, participates where possible in organizations directly involved with C1's target markets, and continually works to improve sales techniques and sales knowledge
• Works independently and as a team member with various organizations and/or functions throughout the company to achieve company objectives
• Creates innovative solutions concepts
• Maintains strong customer relationships at an executive level
• Identifies strength and weaknesses within a team and works with extended teams to improve their skills
• Manages a multi-vendor plan and relationships (OEMs)
• Recognizes talent and potential talent to develop a successor and bench
• Sets the right talent on a continuous basis (i.e., recruitment and retention)
• Executes both, the art and sciences, selling and uses specific sales methodologies
• Determines what is important and what isn’t by helping NAMs to qualify deals for customers worthy of pursuit
• Holds team accountable to tactical execution
• Manages deals effectively and understands the process flow

Qualifications

• 7+ years of prior successful direct selling experience
• 3+ years in a Services/Sales Support management role or related experience
• 5+ years of supervisory experience
• Proven ability to maintain partnership programs with customer and their other service providers
• Knowledge of collaboration technology, including Cloud, Cybersecurity, Enterprise Networking, Data Center, and/or Unified Communicattions solutions
• 4-year college degree in Business or equivalent in experience
• Total team player and looks at the constant “big” picture for success
• Strong problem solving, decision-making, and negotiation skills
• Strong presentation, verbal and communication skills
• Demonstrated sales ability and technical aptitude
• Proficient with Microsoft Word, Excel and Outlook
• Previous experience working in a telecommunications industry
• Strong territory management background to include, growth plans, staffing, coaching, to exceed quotas
• Strong skills in developing and maintaining customer relationships at an executive level
• Excellent coaching skills to enable strengthening team
• Creative, innovative, resilient and tenacious
• Strong internal relationship with mutual respect with extended team
• Executive presence

Benefits

• 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
• Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
• RX Home Delivery HSA with Employer Contribution
• In-vitro Fertility (treatment coverage)
• Dental Vision (2 plans: 12-month and 24-month frames allowance)
• FSA Plans (Healthcare, Dependent C are and Limited Purpose)
• Pre-tax Commuter Plans
• Employer-paid Life Insurance
• Employer-paid Short + Term Disability
• Long Term Disability (2 plans: Employer-paid or optional Self-paid)
• Paid Parental Leave (4 weeks at 100%)
• Employee Assistance Plan
• Voluntary Life Insurance for team member, spouse and child
• Voluntary Accidental Death for team member and spouse
• Legal/ID Theft Plans
• TeleHealth Wellness via Omada Health (healthy living solution)
• Travel Assistance
• Business Travel Accident Coverage
• Medical for foreign travel coverage
• Employer-paid Pet
• Telehealth Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Volunteer Time Off
• 10 Holidays
• Summer Sizzle
• On Demand Pay (Daily Pay)
• Work Environment