Director Quality and Performance Improvement

About the role

The Director of Quality and Performance Improvement’s overall responsibility is to develop and direct an effective, comprehensive system-wide Performance Improvement Program. The Director provides administrative, organizational, clinical, and educational leadership in a manner consistent with SJH’s mission, vision, and values as well as the principles outlined in SJH’s foundational priorities and strategic plan.

Responsibilities

• Determine process improvements that will improve patient care processes and outcomes
• Collaborate with multidisciplinary teams, Clinical Services, Ancillary Support Services, and Contracted Services to identify opportunities for improvement in care
• Facilitate improvement of clinical and operational outcomes through process change/redesign, resource alignment, or policies
• Lead quality improvement initiatives to develop and implement strategic plans

Requirements

• Masters degree preferred
• Registered Nurse (RN) license required
• Previous experience in leading Performance Improvement initiatives with a focus on process oriented activities that present opportunities for improvement
• Previous experience with Leapfrog criteria and survey submission process
• Certified Professional in Healthcare Quality (CPHQ) required
• Seven (7) years related experience of which five (5) years must be in a leadership role focused on care process indicators and outcome
• Strong understanding of clinical operations
• Five (5) years of diverse clinical experience
• Experience with a variety of methods and tools that support Performance Improvement activities
• Strong understanding of Center for Medicare and Medicaid Services (CMS) Inpatient and Outpatient reporting programs and requirements
• Able to interpret legislative policy as it applies to CMS, NJDOH Quality monitoring and reporting
• Strong knowledge base of pay for performance programs
• Comprehensive knowledge of administrative data and implications of quality reporting
• Requires ability to perform complex statistical analysis and interpret data analytics
• Strong working knowledge of informatics and decision support techniques
• Familiarity with HCAHPS and other survey instruments that assess patient perspective of care
• Demonstrated track record of highly developed problem-solving skills
• Requires the ability to manage programs and projects
• Requires demonstrated excellence in interpersonal and written communication skills

Qualifications

• Masters degree preferred
• Registered Nurse (RN) license required
• Previous experience in leading Performance Improvement initiatives with a focus on process oriented activities that present opportunities for improvement
• Previous experience with Leapfrog criteria and survey submission process
• Certified Professional in Healthcare Quality (CPHQ) required
• Seven (7) years related experience of which five (5) years must be in a leadership role focused on care process indicators and outcome
• Strong understanding of clinical operations
• Five (5) years of diverse clinical experience
• Experience with a variety of methods and tools that support Performance Improvement activities
• Strong understanding of Center for Medicare and Medicaid Services (CMS) Inpatient and Outpatient reporting programs and requirements
• Able to interpret legislative policy as it applies to CMS, NJDOH Quality monitoring and reporting
• Strong knowledge base of pay for performance programs
• Comprehensive knowledge of administrative data and implications of quality reporting
• Requires ability to perform complex statistical analysis and interpret data analytics
• Strong working knowledge of informatics and decision support techniques
• Familiarity with HCAHPS and other survey instruments that assess patient perspective of care
• Demonstrated track record of highly developed problem-solving skills
• Requires the ability to manage programs and projects
• Requires demonstrated excellence in interpersonal and written communication skills

Skills

• Strong understanding of clinical operations
• Experience with a variety of methods and tools that support Performance Improvement activities
• Strong understanding of Center for Medicare and Medicaid Services (CMS) Inpatient and Outpatient reporting programs and requirements
• Able to interpret legislative policy as it applies to CMS, NJDOH Quality monitoring and reporting
• Strong knowledge base of pay for performance programs
• Comprehensive knowledge of administrative data and implications of quality reporting
• Requires ability to perform complex statistical analysis and interpret data analytics
• Strong working knowledge of informatics and decision support techniques
• Familiarity with HCAHPS and other survey instruments that assess patient perspective of care
• Demonstrated track record of highly developed problem-solving skills

Benefits

• Competitive salary
• RoBust benefits with health, dental, Rx and vision plans
• 403b retirement plan options with company match
• Health & Wellness
• Non-Profit Health System – eligible for Federal Student Loan Forgiveness
• PTO, and paid holidays
• Tuition reimbursement
• Employee Assistance Program
• LTD : Long Term Disability
• Life Insurance Options
• Onsite Day care Program
• Available for Per Diem Employees and Part-time Employees working under 20 hours per week.

Pay

Salary range provided to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc.

Schedule

Not specified