Director Quality

Responsibilities

• Establishes internal processes and systems for a Quality Management System from the top down at the Corporate Quality level.
• Establishes quality documentation (i.e., procedures, standards, specifications, and associated governance) system to ensure adequate dissemination, awareness, and compliance with MTA C&D processes and requirements.
• Oversees quality reviews of internal and external activities and processes to ensure compliance with C&D’s Quality Management System.
• Works with C&D Management to identify and develop requirements and processes to support the successful execution of the MTA C&D capital program.
• Works with MTA C&D Business Units and Contracts management to identify and establish quality requirements for external consultants/contractors/suppliers.
• Oversees activities to ensure the ongoing continuation of the MTA C&D ISO 9001 registration.
• Works with C&D Business Unit personnel to identify and initiate improvements in C&D processes, requirements, and activities to ensure the successful execution of the MTA C&D Capital Program.

Requirements

• Bachelor’s degree in Engineering, Architecture, Construction or Project Management, Transportation, or a related field.
• A minimum of ten (10) years of related experience.
• A minimum of five (5) years in a management or supervisory role and/or project/quality manager role in a large, multi-faceted organization.

Qualifications

• Licensed Professional Engineer or Registered Architect desirable.
• CQA/CQE or Exemplar Global Certifications preferred.
• Demonstrated experience developing and implementing Quality Management Programs to meet established organizational goals and processes, including ISO 9001 Standard requirements.
• Demonstrated experience in project management for major construction projects or project controls with highly complex systems preferred.
• Demonstrated experience leading and managing contractors, subcontractors, or vendors.

Skills

• Excellent communication and interpersonal skills.
• Demonstrated ability to build relationships and work collaboratively with stakeholders at all internal organizational levels.
• Demonstrated ability to work in a high-profile, high-pressure environment effectively.
• Focus and ability to deliver on results, organizational effectiveness, and continuous improvement.
• Proven leader as a change agent and creative/innovative thinker with the ability to align business goals with solutions to drive process improvements.
• Excellent team-building, listening, problem-solving, and prioritization skills.

Benefits

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Selection Criteria

• Based On Evaluation Of Education, Skills, Experience, And Interview.

How to Apply

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

Equal Employment Opportunity

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.