Director, Product Owner - Infrastructure Technology

About the role

Per Scholas is seeking a dynamic, strategic, and results-oriented Product Owner to lead our Infrastructure Technology curriculum portfolio. This role serves as the vertical subject-matter expert (SME) and curriculum product owner, translating labor market intelligence, employer demand, technical standards, and instructional research into high-quality, scalable learning products that drive learner outcomes, credential attainment, and job placement.

Responsibilities

• Roadmap Ownership & Strategic Alignment: Own and maintain the multi-year curriculum product roadmap for Infrastructure Technology, with clear prioritization criteria, explicit tradeoffs, and documented decisions across market-driven, customized, and alumni offerings.
• Establish and maintain a disciplined Operating Rhythm, including discovery-to-delivery planning, milestone tracking, and monthly portfolio reviews tied to outcomes and capacity.
• Lead end-to-end product lifecycle management, including opportunity intake, discovery, evaluation, build decisions, implementation, adoption, performance improvement, and strategic sunsetting.
• Define and uphold curriculum product standards (quality, consistency, accessibility, safety alignment, assessment rigor, credential alignment) and ensure adoption across the portfolio.
• Curriculum Discovery, Requirements Translation, and Design Leadership: Serve as the primary curriculum strategy lead in partner and funder discovery, translating infrastructure technology requirements into learning objectives, assessments, hands-on labs, and curriculum design intent.
• Assume accountability for the analysis and design phase of new and existing curricula by setting clear design requirements, acceptance criteria, and readiness-to-build decisions for infrastructure technology products.
• Ensure curriculum alignment to occupational roles, industry standards, and certification requirements, including CompTIA A+, Server+, CDCP, OSHA, EPA 608, NFPA-related safety practices, and relevant infrastructure technology expectations.
• Establish durable "definition of done" criteria for curriculum releases (learning objectives, assessments, instructional assets, lab requirements, delivery readiness, and measurement plan).
• Stakeholder Advisory & External Enablement: Act as a lead consultant for internal and external stakeholders, including donors, executive leadership, government partners, and employer partners, to shape infrastructure technology curriculum strategy and delivery commitments.
• Spearhead the narrative and content development for client/funder-facing curriculum materials, ensuring accuracy, clarity, and alignment to outcomes, while partnering with Product Operations for packaging, version control, and distribution.
• Support grant and contract requirements by translating compliance, credential, safety, reporting, and employer-alignment needs into product requirements, measurement plans, and deliverable timelines.
• Product Owner Enablement & Cross-Functional Leadership: Lead through influence across Product, Design, Delivery, Instructor Development, Evaluation, and Operations to ensure high-quality instructional output and consistent use of product discovery practices.
• Coach cross-functional partners and subject-matter experts on discovery, scoping, learning experience intent, assessment strategy, and tradeoff decisions, protecting focus on the highest-impact work.
• Optimize new infrastructure technology product requests, optimizing departmental capacity and protecting the team from scope creep.
• Operational Excellence, Measurement, and Governance: Own, define, and actively track curriculum product KPIs, using them to drive roadmap decisions, accountability, and continuous improvement across infrastructure technology offerings.
• Partner with Product Operations to maintain curriculum documentation standards, decision logs, and a reliable system of record for portfolio artifacts (course catalog, product briefs, competency maps, version history, collateral).
• Design and implement Quality Assurance (QA) frameworks to reduce curriculum development cycle time while improving technical accuracy, safety alignment, consistency, and delivery readiness.
• Collaborate with Product Delivery and Evaluation teams to ensure products are measurable, improve outcomes over time, and meet placement, credential-attainment, and employer-readiness goals.
• Systems, Process, and Cross-Functional Integration: Partner closely with Training Delivery, Instructor Development, and Product Delivery to ensure curriculum roadmap commitments align with instructor readiness, equipment and lab requirements, scheduling realities, change-absorption capacity, and launch readiness.
• Navigate enterprise-level technology and facilities challenges to ensure integration between product offerings and infrastructure learning environments (LMS, CRM, content repositories, lab environments, DCIM concepts, Critical Monitoring Systems, and facilities technology platforms).
• Identify cross-functional process gaps impacting curriculum quality, speed, safety, or adoption and drive improvements in partnership with Product Operations (workflows, templates, handoffs, governance).

Requirements

• 6+ years of hands-on infrastructure technology experience in data center operations, low voltage systems, critical facilities, facilities technology, building automation, facilities controls, or closely related technical environments.
• 3+ years of experience working with or supporting data centers, critical facilities, facilities operations, electrical-adjacent, HVAC-adjacent, or building systems environments.
• 2+ years of product ownership, curriculum development, technical training, program design, technical enablement, or workforce development experience.
• Proven ability to translate technical and occupational requirements into structured learning objectives, competency-based outcomes, hands-on labs, and assessable performance measures.
• Experience developing or evaluating technical training content, labs, simulations, job aids, and performance-based assessments for infrastructure technology occupations.
• Familiarity with workforce development or scaled training delivery environments (multi-site, standardized delivery, instructor enablement).
• Experience with OSHA, EPA, NFPA-related safety practices, DCIM platforms, Critical Monitoring Systems, low voltage training, data center operations, facilities controls, or building automation.

Qualifications

• Professional Qualifications: Professional Qualifications include a combination of education, certifications, and/or experience that demonstrate the ability to perform the essential functions of the job.
• Active Technical Portfolio: Must be prepared to discuss real-world infrastructure projects, diagrams, facilities workflows, monitoring scenarios, lab designs, implementation plans, or technical documentation during the interview process.
• Preferred Qualifications: Preferred Qualifications include additional experience or skills that may be beneficial for the job but are not required.

Benefits & Perks

Per Scholas offers a comprehensive benefits package designed to support your health, financial well-being, and overall quality of life!

• Holidays & PTO: Full-Time Per Scholas team members enjoy over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time!
• Full-Time Benefits Eligible Employees: Receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance.
• Retirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company.
• Employee Assistance Program (EAP): Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and the community.