Director Performance Improvement OR
This position is incentive eligible.
About the Role
The OR PI Director is responsible for the successful implementation of assigned projects as defined and prioritized by Division and PI leadership. This position plays a key role in division and facility Surgical Services Department process improvement projects by performing operational assessments and analyses, researching and identifying best practices, facilitating groups and teams, managing projects, presenting results and recommendations, and developing measurement tools to improve HCA operating processes toward greater efficiency and effectiveness.
This individual will work directly with division, facility, and physician representatives to collaborate and deliver timely and value-added assessments, action plans, and results that improve OR operations. This position is critical in achieving targeted objectives in selected OR departments through process, cost, and productivity improvements. This position also serves as a resource/member of the PI division team in the completion of a minimum of 2 traditional facility Performance Improvement engagements on an annual basis.
Responsibilities
- Assist facility leaders to implement best practices within the Perioperative departments and identify clinical improvement and cost-savings initiatives.
- Assess clinical and financial opportunities including:
- Appropriate administration and management of Perioperative departments
- Assess skill mix opportunities, scheduling, agency nurse usage, staffing, and on-call staffing for all Perioperative nursing units
- Utilization initiatives
- Appropriate schedule and block usage
- Supply chain optimization
- Product and vendor selection opportunities
- Analyze all aspects of Surgical Services performance for potential improvement opportunities.
- Maintain OR Dashboard data.
- Design and recommend processes, systems, procedures, and operational changes to increase efficiency and effectiveness.
- Assist in the establishment of operational work measurements and staffing standards.
- Perform monitoring of throughput metrics and analysis of variances.
- Perform data mining and review of financial and clinical data to assess Surgical Services for operational and financial opportunities.
- Serve as resource/member of the PI division team in the completion of a minimum of 2 traditional facility Performance Improvement engagements on an annual basis.
- Use extracted data to quantify the financial impact of Surgery cost-saving ideas.
- Assist in designing meaningful and realistic action plans for the implementation of process improvement ideas.
- Actively communicate with facility, division, and corporate stakeholders to manage project expectations and activities.
- Develop, execute, and maintain project work plans for each current project and work directly with department local leadership.
- Serve as a facilitator, technical advisor, and analyst to hospital management and teams on the use of process improvement tools and techniques, analytical techniques, and statistical applications.
- Actively participate in projects and conversations with Surgical Services-focused peers in other divisions via corporate support structure and contribute to the enterprise knowledge bank.
- Support bed management or other improvement efforts adjacent to operations of Surgical Services.
Qualifications
- 7+ years professional experience; 4-6 years relevant work experience
- Must be proficient in written and verbal skills
- Experience within healthcare operations required
- Division-based travel required, 80% travel to the facilities in the TriStar Division (Tennessee and Kentucky)
Education
Bachelor’s degree required. Master’s degree preferred. Relative work experience and/or certifications may substitute.
Benefits
HCA Healthcare offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts
Note: Eligibility for benefits may vary by location.