Director Performance Improvement ER

Responsibilities

• Aid facility leaders in implementing best practices within the ED department and identifying clinical improvement and cost-savings initiatives.
• Assess cost-reduction opportunities including appropriate administration and management of ED department, assessing skill mix opportunities, agency nurse usage, and staffing for ED.
• Identify facility wide staffing and process opportunities that impact ED throughput, supply, medication, and resource utilization.
• Manage contracts impacted by the emergency department, on-call physician panel reviews, and proper utilization.
• Analyze supply chain optimization and contract buying for specialty units.
• Analyze all aspects of Emergency Services performance for potential improvement opportunities.
• Design and recommend processes, systems, procedures, and operational changes to increase efficiency and effectiveness.
• Assist in the establishment of operational work measurements and staffing standards.
• Perform data mining and review of financial and clinical data to assess the ED for operational and financial opportunities.
• Use extracted data to quantify the financial impact of ED related cost saving ideas.
• Assist in designing meaningful and realistic action plans for the implementation of process improvement ideas.
• Communicate actively with facility, division, and corporate stakeholders to manage the project expectations and activities.
• Create, execute, and maintain project work plans for each current project and work directly with the department local leadership and the core team directors.
• Serve as a facilitator, technical advisor, and analyst to hospital management and teams on the use of process improvement tools and techniques, analytical techniques, and statistical applications.
• Participate in projects and conversations with Emergency Services-focused peers in other divisions via corporate support structure and contribute to enterprise knowledge bank.
• Support bed management or other improvement efforts adjacent to operations of Emergency Services.

  Qualifications

  • 7+ years professional experience; 4-6 years relevant work experience.
  • Proficient in written and verbal skills.
  • Experience within healthcare operations preferred.