Director, People Operations

About the role

For our client, we are seeking a Director, People Operations to join the team of a leader in the Pharmaceuticals & Biotech space. This leader will oversee the strategy and day-to-day execution of people operations with a focus on scalable, compliant, and efficient HR processes. The role will partner closely with HR Business Partners, external vendors, and cross-functional leaders to support core programs and improve the employee experience. This is a hands-on leadership position that blends operational rigor with process improvement and technology governance in a dynamic biotech environment.

Responsibilities

• Lead strategy and operating priorities for People operations and support day-to-day HR activities
• Manage annual HR programs such as compensation cycles and performance management in partnership with HR Business Partners
• Execute day-to-day HR operational tasks, ensuring timely completion of activities such as benefits audits and onboarding
• Direct the onboarding experience, enhancing engagement and alignment with company values
• Oversee HR technology governance and ensure data integrity across systems
• Set governance for HR documentation and standard operating procedures
• Lead automation and process transformation initiatives to enhance efficiency in HR operations

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field; advanced degree or HR certification preferred
• 10+ years of progressive HR operations or shared services experience, preferably in biotech or high-growth environments
• Deep experience with HR technology, specifically ADP Workforce Now and Greenhouse ATS
• Experience with AI-enabled HR technology solutions, focusing on compliance and practical adoption
• Strong knowledge of HR compliance, employee data management, and benefits administration

Benefits

• Office-based role located in Waltham, MA
• Opportunity to lead a critical HR function
• Engagement in strategic and hands-on HR operations
• Collaboration with various departments and external vendors
• Focus on continuous improvement and scalability in HR processes

Pay

$215,000 – $235,000 annually