Director, People Operations
ICON · Austin, TX · 2 mo ago
On-siteHuman ResourcesFull-time
Responsibilities
- Lead and unify people operations, talent acquisition operations, total rewards and HR technology functions
- Hire and develop team members across the People Ops functional area
- Build and maintain strong working relationships and feedback loops between the People Operations group and unit-embedded HR and TA Business Partners.
- Develop and execute roadmaps that transform existing processes into proactive, scalable operations
- Build and launch clear operational guidance to end users across the business to support adoption
- Build metrics, systems, and team structures that enable efficient talent acquisition at scale
- Analyze existing workflows and implement systematic improvements that reduce manual effort and increase scalability
- Own and oversee onboarding, offboarding, performance, merit and job change processes
- Lead total rewards and payroll operations, ensuring operational continuity and strategic alignment
- Oversee comprehensive compensation and benefits programs that support rapid organizational scaling
- Optimize HR technology systems that create an integrated tech stack supporting operational efficacy
Minimum Qualifications
- 8+ years of progressive people operations experience with at least 3 years in functional manager or higher level leadership roles
- Proven track record leading people operations transformation in scaling organizations (300+ employees)
- Direct experience managing total rewards, and HR technology implementations
- Demonstrated ability to build and lead cross-functional teams across multiple HR disciplines
- Experience developing strategic roadmaps and executing operational improvements that deliver measurable outcomes
- Strong background in talent acquisition operations and recruiting process optimization
- Bachelor's degree in Human Resources, Business Administration, or related field
PREFERRED SKILLS AND EXPERIENCE
- Experience in high-growth technology or manufacturing environments
- Experience working with government contract requirements
- Proven ability to build structure from ground up
- Strong analytical skills with experience using data to drive operational decisions
- Excellent communication skills and ability to influence without direct authority