Director, Patient Care Services

Reporting to the ACOO of Transplant Services, this role plans, directs, organizes, and evaluates all clinical and operational activities within the UI Health transplant clinics and post-transplant care.

About the role

The Director is responsible for the delivery of safe, high-quality patient care; oversight of nursing practice, staffing, quality, safety, supplies, and resource utilization; and ensuring efficient clinic operations and continuity of care across the transplant continuum. The role provides leadership for personnel management, staff development, regulatory compliance, performance improvement, and interdisciplinary collaboration, while driving patient outcomes and achieving departmental and organizational goals.

Responsibilities

• Provide coordination of care and services through the management team of providers caring for unit patients.
• Develop therapeutic relationships with patients, family members, visitors, and colleagues to provide care coordination utilizing evidence-based practice.
• Interpret and direct the implementation of nursing philosophy and objectives, departmental policies, and procedures, and apply recognized standards of nursing care and practice.
• Plan, select, and devise nursing operations, work methods, procedures, workflow, and standards for quality and quantity of work, including staffing standards.
• Plan and develop patient safety innovations and practice improvement.
• Establish, implement, and evaluate quality of care to monitor and evaluate operations for compliance with licensure, accreditation, and regulatory standards.
• Integrate shared leadership and foster collaboration across multi-disciplinary disciplines to arrive at decisions affecting the unit.
• Assign, direct, and review the work of subordinate supervisors and other nursing personnel.
• Prepare formal answers to, and recommend the adjustment of, grievances and disciplinary matters.
• Prepare budget for assigned area or program and ensure adherence to approved budget and goals.
• Plan, assign, and review work of staff to ensure that group objectives are met.
• Hire, train, develop, and manage staff to ensure that qualified staff exists to meet group objectives.
• Perform other related duties and participate in special projects as assigned.

Requirements

• Master of Science in Nursing or Doctorate in Nursing Practice degree required.
• Advanced Practice Nursing, Registered Professional Nurse, and Certified Nurse Midwife licenses required.
• Currently licensed or eligible for Controlled Substance and Drug Enforcement Administration (DEA) licenses required.
• Sound knowledge of physiology, pathology, and principles of safe patient management.
• Strong interpersonal, communication, and problem-solving skills.
• Current valid American Heart Association BLS/CPR certification.

Pay

The salary range for this position is $171,737 to $229,441. Final salary offered will be determined by a thorough assessment of available market data, internal salary equity, candidate experience and qualifications, and budget constraints.

Benefits

• Health, Dental, and Vision insurance
• Life Insurance
• Retirement Plan
• Paid time Off
• Tuition waivers for employees and dependents

Full-time position located in Chicago, Illinois.