Director, Partnership Success
About the role
The Partnership Success Director is responsible for day-to-day client operations and the planning, development, and implementation of policies, objectives, and initiatives for acute or physician revenue cycle activities. This role forms and nurtures relationships with clients, influences and directs operations, and ensures results are consistently delivered.
Job Competencies
Leadership
- Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable.
- Drives results.
- Coaches & Building Talent
- Successfully shares authority and responsibilities with others to move decision making and accountability downward through the organization while accomplishing strategic priorities; maintains personal ownership of outcomes without excessive involvement.
- Leading Teams
- Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work.
- Executive Communication
- Clearly and succinctly conveys information and ideas; communicates in a focused and compelling way that captures and holds others’ attention (appropriate, impactful, and clear).
- Program/Project Management
- Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages budget and resource planning and awareness to ensure maximized output, reduced waste and exceptional results.
Essential Job Functions
Customer Obsession
- Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas
- Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence
- Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
Employment Qualifications
Legally Required License / Certification
- ONE CERTIFICATION PER FIELD
- Ensemble Required License / Certification (Ex: CRCR)
- ONE CERTIFICATION PER FIELD
- CRCR Or other approved job relevant certification.
Job Experience
- People Leadership Experience 3 to 5 Years
- Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI.
Working Conditions
Environment
- Applicable Requires Long Distance or Air Travel Yes
- Requires Travel to Various Work Locations by Car Yes
- General Office Environment or Work From Home Yes
- Clinical Environment - (Exposure to common hazards present in a healthcare facility including but not limited to; blood and other infectious materials, latex products, physical altercations and verbal abuse, high noise levels, and bright lights) No
Physical Requirements
Physical Demand
- Lifting/ Carrying 50 lbs or less Rarely
- Lifting/ Carrying 51 lbs or more Never
- Push/ Pull 50 lbs or less Rarely
- Push/ Pull 51 lbs or more Never
- Stoop, Kneel Never
- Crawling Never
- Climbing Never
- Bending Rarely
- Manual Dexterity ( Hand / Eye Coordination) Frequently
- Perform Shift Work Never
- Repetitive Hand / Arm Movement Frequently
- Work Position Task Frequency Sitting Frequently
- Walking Occasionally
- Standing Occasionally
Employment Disclaimers
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.