Director, Partnership Success

Responsibilities

• Lead day-to-day client operations and strategic initiatives
• Monitor and improve client revenue cycle performance
• Build and maintain strong relationships with clients and stakeholders
• Conduct monthly performance reviews and facilitate program-level meetings
• Identify gaps in client support and propose actionable solutions
• Serve as a revenue cycle expert, ensuring compliance and policy updates
• Communicate effectively and empower team leaders to develop talent

Qualifications

• 5-7 years of leadership experience in revenue cycle management
• Proven experience with client relationship management and operational oversight
• CRCR certification or a relevant job certification
• Strong proficiency in Microsoft Office Suite, especially Excel and PowerPoint
• Demonstrated ability to leverage AI for process improvements
• Excellent interpersonal skills and emotional intelligence

Benefits

• Remote work flexibility with required travel to client locations
• Engagement in innovative projects utilizing emerging technology
• Opportunity to work closely with executive leadership
• Development of skills in a high-performing, customer-focused environment
• Collaborative culture that encourages creativity and idea sharing