Director, Partnership Success

About the role

The Director is responsible for day-to-day client operations and the planning, development, and implementation of policies, objectives and initiatives for acute or physician revenue cycle activities including outsourced vendors, clients and in-house functional areas of Patient Access, Health Information Management, and Patient Financial Services.

• Reviews and implements systematic approaches to maximize revenue and cash flow and to ensure results are consistently delivered.
• Communicates organizational values and positive leadership to all associates within the organization.
• Responsible for <$1B net revenue or

Responsibilities

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

• Articulates in writing plans with client deliverables, timelines, outcomes, and actions
  
• Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable.
  
• Drives results
  
• Coaches & Builds Talent
  
• Delegates tasks and responsibilities to team members, ensuring accountability and ownership of outcomes.
  
• Leads teams by inspiring and sustaining team unity and engagement through productive relationships and work.
  
• Executes projects and programs from inception through completion/implementation, managing budget and resource planning to ensure maximized output, reduced waste, and exceptional results.
  
• Communicates information and ideas clearly and succinctly, capturing and holding others' attention (appropriate, impactful, and clear).

Essential Job Functions

• Consistently provide exceptional experiences for clients, patients, and colleagues by understanding their needs and exceeding their expectations.
  
• Embraces new ideas by continuously innovating through emerging technology and fostering a culture of creativity and experimentation.
  
• Executes at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
  
• Articulates in writing plans with client deliverables, timelines, outcomes, and actions.
  
• Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable.
  
• Drives results.
  
• Coaches & Builds Talent
  
• Delegates tasks and responsibilities to team members, ensuring accountability and ownership of outcomes.
  
• Leads teams by inspiring and sustaining team unity and engagement through productive relationships and work.
  
• Executes projects and programs from inception through completion/implementation, managing budget and resource planning to ensure maximized output, reduced waste, and exceptional results.
  
• Communicates information and ideas clearly and succinctly, capturing and holding others' attention (appropriate, impactful, and clear).

Employment Qualifications

• Legally Required License / Certification (Ex: MD, RN, LPN, etc.) ONE CERTIFICATION PER FIELD Ensemble Required License / Certification (Ex: CRCR) ONE CERTIFICATION PER FIELD CRCR Or other approved job relevant certification.
  
• Desired Work Experience: People Leadership Experience 3 to 5 Years
  
• Desired Education: Education Level Preferred Area Of Study Bachelors Degree or Equivalent Experience Business Other
  
• Preferred Knowledge, Skills And Abilities: Demonstrates high proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, Outlook, Teams.
  
• Demonstrates emotional intelligence while recognizing the needs of others.
  
• Ability to coach and develop others.
  
• Uses data to make informed decisions.
  
• Comfortably works with executives at all levels.
  
• Exhibits executive presence.
  
• Achieves results through effective leadership.
  
• Ability to travel at least 75% of the time
  
• Must be willing to relocate or reside in the Minneapolis/ St. Paul Metro area
  
• This position pays between $111,800- $167,700 based on relevant experience.
  

Working Conditions

• Requires Long Distance or Air Travel: Yes
  
• Requires Travel to Various Work Locations by Car: Yes
  
• General Office Environment or Work From Home: Yes
  
• Clinical Environment - (Exposure to common hazards present in a healthcare facility including but not limited to; blood and other infectious materials, latex products, physical altercations and verbal abuse, high noise levels, and bright lights): No

Physical Requirements

• Lifting/ Carrying: 50 lbs or less: Rarely
  
• Lifting/ Carrying: 51 lbs or more: Never
  
• Push/ Pull: 50 lbs or less: Rarely
  
• Push/ Pull: 51 lbs or more: Never
  
• Stoop, Kneel: Never
  
• Crawling: Never
  
• Climbing: Never
  
• Bending: Rarely
  
• Manual Dexterity (Hand / Eye Coordination): Frequently
  
• Repetitive Hand / Arm Movement: Frequently
  
• Work Position: Sitting: Frequently
  
• Walking: Occasionally
  
• Standing: Occasionally