Director Operations PMO & Opex

Key Responsibilities

• Identifies, plans and implements long and short-term strategic changes to assigned work groups.
• Oversees the development of annual comprehensive portfolio and project plans, including prioritization, risk-ranking, scope, budget, schedule, and resource allocation.
• Reviews strategic portfolio prioritization and resource allocation.
• Oversees the regular monitoring, managing and reporting of operational portfolios, programs and projects, ensuring adherence to timelines, milestones/functionality, and budgetary constraints.
• Collaborates with business leaders to support the definition of project objectives, deliverables, and success criteria.
• Provides key portfolio and project performance, risk and predictive indicators to senior leaders to optimize project execution, eliminate process inefficiencies, and drive scalable business results.
• Evaluates and recommends the selection, development, assignment, performance, and compensation of team members.
• Assures adequate training for team supervisors in terms of technical capability and supervisory skills, including the cross-training to ensure supervisory rotational capability.
• Develops and manages team budgets which support the cost-effective implementation of departmental and organizational strategies, tactics, and operating plans.
• Evaluates and recommends the selection, development, assignment, performance, and compensation of team members.

Management Responsibilities

• Ensures the Company’s management principles, policies and programs are consistently practiced and continually support the Affirmative Action Plan.
• Assumes fiduciary responsibility for operating the business and provide recommendations on cost improvement measures.
• Ensures the Performance Management program is administered uniformly and effectively.
• Complies with and administers the terms and conditions of the Collective Bargaining Agreement when applicable.
• Administers personnel functions, including recruiting, review and approval of job descriptions and salary classifications, and selection and placement of personnel.
• Participates in hiring, termination, promoting, assignment and direction of staff.
• Ensures compliance with all applicable local, state and federal laws, regulations and standards, company policies, practices and ethical obligations to investigate, evaluate and recommend appropriate resolution to employee complaints.
• Promotes and participates in the professional development, personal growth and career planning of staff.
• Motivate, recognize and reward, coach, counsel, train; provide feedback to employees during performance reviews.
• Participates in Leadership Development programs.
• Addresses disciplinary and/or performance issues, according to company policy, and communicates effectively with employees regarding corrective action.
• Has input into the adjustment of grievances and administration of discipline.
• Plans day-to-day operations, estimates personnel needs and schedules and assigns work.
• Evaluate the structure and team plan for continual improvement of the efficiency and effectiveness of the group.