Director Operations - Alaska
About the job
The Director of Operations is a senior leader accountable for the overall performance of a defined geographic region within Marathon Health. This role blends strategic oversight with hands-on leadership to build a high-performing regional operation that delivers measurable value to clients, patients, and teammates.
Essential Duties & Responsibilities
Own full P&L responsibility for the region, including labor, supplies, and expense management.
Drive performance against budget while maximizing impact for patients and clients.
Champion a culture of operational discipline, quality, safety, and infection control across all health centers.
Lead adoption of standardized systems and tools to monitor performance, including online auditing and in-person reviews.
Drives achievement of patient, client, and teammate satisfaction goals.
Proactively address patient and teammate concerns with a focus on resolution and continuous improvement.
Safeguards compliance with governmental, accreditation, and other regulations/requirements with company policies.
Captures workflow in health centers, prioritizes key tasks, and shifts duties as necessary to achieve maximum success for patients, teammates, and clients.
Qualifications
Minimum of 5 – 7 years of leadership experience with proven success in healthcare operations, multisite services, or a comparable industry.
Proven leadership experience developing and building teams.
Demonstrated full P&L responsibility for a large business unit or division.
Expertise in building and leading high-performing teams across clinical, operational, and business functions.
Passion for patient-centered care and teammate engagement.
Exceptional client-facing skills with the ability to build and sustain executive-level partnerships.
Strong financial acumen, strategic thinking, and business judgment.
Demonstrated ability to thrive in a matrixed, fast-paced, high-accountability environment.
Experience in value-based healthcare, employer-sponsored healthcare, or population health management preferred.