Director Operations

Achieve the highest possible Net Operating Income

Achieve the highest possible Net Operating Income through implementation of effective cost control and revenue improvement programs.

Provide a full complement of high quality staff

Provide a full complement of high quality staff through implementation of effective recruitment, training, motivation and development programs.

Develop yearly operating budgets and sales/marketing plans

• Develop yearly operating budgets and sales/marketing plans.
• Accurately prepare and convey all operational and financial data to the Supervisor in a timely manner with the assistance of other members of the staff.

Direct efforts to implement a sales and marketing plan

• Implement or direct implementation of all policies and procedures as authorized in the company policy and procedures manuals.
• Ensure compliance as necessary.
• Ensure through supervision of the maintenance team that all physical aspects of the property are at all times fully functional, safe and attractive and that all vacant units are kept ready for occupancy through all team members and personal efforts.

Maintain a consistent and strong customer service orientation

• Maintain a consistent and strong customer service orientation.
• Participate in meetings as required.
• Identify property goals and objectives.
• Be responsive and receptive to needs, goals and objectives.
• Write as necessary and/or monitor writing and submission of monthly reports.
• Aid in development of yearly financial budgets.
• Present yearly budgets and operating/marketing plans to Supervisor and participate in presentations.
• Complete and analyze market studies as assigned by Supervisor.
• Recommend and implement strategies based on results and assumptions.

Train, direct and supervise employees

• Train, direct and supervise employees in all daily computer functions.
• Responsible for validation of all input and reporting requirements.

Physical Demands

• Suitable to an office environment, the employee may occasionally be required to climb or balance and stoop, kneel, crouch, or crawl.
• The employee may occasionally lift and /or move up to 25 pounds.
• Suitable to an office environment, the employee may occasionally be exposed to moving mechanical parts.
• The noise level in the work environment is usually moderate.

Work Environment

• While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts.
• The noise level in the work environment is usually moderate.