Director Operations

Achieve the highest possible Net Operating Income

Achieve the highest possible Net Operating Income through implementation of effective cost control and revenue improvement programs.

Provide a full complement of high quality staff

Provide a full complement of high quality staff through implementation of effective recruitment, training, motivation and development programs.

Develop yearly operating budgets and sales/marketing plans

• Develop yearly operating budgets and sales/marketing plans.
• Accurately prepare and convey all operational and financial data to the Supervisor in a timely manner with the assistance of other members of the staff.

Direct efforts to implement a sales and marketing plan

• Direct efforts to implement a sales and marketing plan which effectively maximizes rental income and results in high occupancy and competitive pricing through the leasing staff and personal efforts.

Implement or direct implementation of all policies and procedures

• Implement or direct implementation of all policies and procedures as authorized in the company policy and procedures manuals.
• Ensure compliance as necessary.

Maintain a consistent and strong customer service orientation

• Maintain a consistent and strong customer service orientation.
• Participate in meetings as required.

Identify property goals and objectives

• Identify property goals and objectives.
• Be responsive and receptive to needs, goals and objectives.

Train, direct and supervise employees

• Train, direct and supervise employees in all daily computer functions.
• Responsible for validation of all input and reporting requirements.

Physical Demands

• Suitable to an office environment, the employee may occasionally be required to climb or balance and stoop, kneel, crouch, or crawl.
• The employee may occasionally lift and /or move up to 25 pounds.
• Suitable to an office environment, the employee may occasionally be exposed to moving mechanical parts.
• The noise level in the work environment is usually moderate.