Director of Technology Delivery

Job Responsibilities

• Define and drive strategic plans that balance technology investment with business goals, translating enterprise vision into actionable roadmaps.
• Prioritize the IT delivery portfolio, aligning initiatives with business strategy and converting technical capability into business value.
• Apply systems thinking to anticipate the long-term impact of strategic decisions, and champion emerging technology—sponsoring POCs that move modern capabilities into production.
• Own delivery budgets and technology spend, driving accurate forecasting, variance management, and cost-efficient resourcing.
• Develop leaders and teams through clear goal-setting, regular feedback, and active career coaching.
• Align technical investments to prioritized initiatives, balancing delivery capacity against business value and ROI.
• Build workforce plans that anticipate future capability needs, and attract, hire, and retain top talent while building succession depth.
• Hold delivery teams accountable to OKRs, guiding managers to adjust plans proactively as priorities shift.
• Build and sustain relationships across business, vendor, and internal networks, representing IT's strategic value to diverse audiences.
• Align to governance frameworks for compliance, risk, and architectural consistency, driving standardization across domains.

Education

• Bachelor’s of Science Degree (MBA preferred) and/or commensurate experience.

Experience

• 10+ years IT experience with 5 - 10 years in a management position.
• Experience should include IT planning, governance and system development.

Competencies – Skills/Knowledge/Abilities

• Strategic Leadership
  • Strong business acumen with the ability to connect technical decisions to market opportunity
  • Sound judgment in ambiguous, fast-moving situations; comfortable deciding with incomplete information
  • Curious and fluent with emerging technology trends, including AI
• Financial & Business Acumen
  • Detailed and disciplined approach to budgeting and forecasting
  • Skilled negotiator with vendors and partners
  • Able to weigh trade-offs and make resourcing decisions under constraint
• Talent & Team Leadership
  • Genuine investment in developing others; coaching mindset
  • Strong judgment in hiring and identifying leadership potential
  • Ability to build trust and motivate diverse, distributed teams
• Accountability
  • Highly organized with strong follow-through and bias toward action
  • Calm, clear communicator under pressure or ambiguity
  • Comfortable holding others accountable while maintaining strong working relationships
  • Rigorous, structured thinking around risk and compliance

Pay

Annual compensation range for this role is $140,000.00 - $205,000 depending on experience.

Benefits

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

Company Commitment

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.