Director of Technology Delivery

JOB RESPONSIBILITIES

• Define and drive strategic plans that balance technology investment with business goals, translating enterprise vision into actionable roadmaps.
• Prioritize the IT delivery portfolio, aligning initiatives with business strategy and converting technical capability into business value.
• Apply systems thinking to anticipate the long-term impact of strategic decisions, and champion emerging technology—sponsoring POCs that move modern capabilities into production.
• Own delivery budgets and technology spend, driving accurate forecasting, variance management, and cost-efficient resourcing.
• Develop leaders and teams through clear goal-setting, regular feedback, and active career coaching.
• Align technical investments to prioritized initiatives, balancing delivery capacity against business value and ROI.
• Build workforce plans that anticipate future capability needs, and attract, hire, and retain top talent while building succession depth.
• Hold delivery teams accountable to OKRs, guiding managers to adjust plans proactively as priorities shift.
• Build and sustain relationships across business, vendor, and internal networks, representing IT's strategic value to diverse audiences.
• Align to governance frameworks for compliance, risk, and architectural consistency, driving standardization across domains.

EDUCATION

• Bachelor’s of Science Degree (MBA preferred) and/or commensurate experience.

EXPERIENCE

• 10+ years IT experience with 5 - 10 years in a management position.
• Experience should include IT planning, governance and system development.

CERTIFICATIONS AND SKILLS

• Strategic Leadership
• Strong business acumen with the ability to connect technical decisions to market opportunity
• Sound judgment in ambiguous, fast-moving situations; comfortable deciding with incomplete information
• Curious and fluent with emerging technology trends, including AI
• Financial & Business Acumen
• Detailed and disciplined approach to budgeting and forecasting
• Skilled negotiator with vendors and partners
• Ability to weigh trade-offs and make resourcing decisions under constraint
• Talent & Team Leadership
• Genuine investment in developing others; coaching mindset
• Strong judgment in hiring and identifying leadership potential
• Ability to build trust and motivate diverse, distributed teams
• Accountability
• Highly organized with strong follow-through and bias toward action
• Calm, clear communicator under pressure or ambiguity
• Comfortable holding others accountable while maintaining strong working relationships
• Rigorous, structured thinking around risk and compliance

BENEFITS

• Annual compensation range for this role is $140,000.00 - $205,000 depending on experience.
• Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.
• Click here to learn more about our benefits.

COMPANY INFORMATION

• Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert.
• For over 40 years, Nelnet has been serving its customers, associates, and communities.
• The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
• This position requires work in support of the Company’s contract with the United States Department of Education (“ED”). As such, the United States Government requires that any applicant for this position must complete United States Government security clearance.
• Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed. In light of this direction from ED, Nelnet will be unable to hire applicants without United States citizenship for such positions.
• Nelnet is a Drug Free and Tobacco Free Workplace.