Director of Technology Delivery

JOB RESPONSIBILITIES

• Define and drive strategic plans that balance technology investment with business goals, translating enterprise vision into actionable roadmaps.
• Prioritize the IT delivery portfolio, aligning initiatives with business strategy and converting technical capability into business value.
• Apply systems thinking to anticipate the long-term impact of strategic decisions, and champion emerging technology—sponsoring POCs that move modern capabilities into production.
• Own delivery budgets and technology spend, driving accurate forecasting, variance management, and cost-efficient resourcing.
• Develop leaders and teams through clear goal-setting, regular feedback, and active career coaching.
• Align technical investments to prioritized initiatives, balancing delivery capacity against business value and ROI.
• Build workforce plans that anticipate future capability needs, and attract, hire, and retain top talent while building succession depth.
• Hold delivery teams accountable to OKRs, guiding managers to adjust plans proactively as priorities shift.
• Build and sustain relationships across business, vendor, and internal networks, representing IT's strategic value to diverse audiences.
• Align to governance frameworks for compliance, risk, and architectural consistency, driving standardization across domains.

EDUCATION

• Bachelor’s of Science Degree (MBA preferred) and/or commensurate experience.

EXPERIENCE

• 10+ years IT experience with 5 - 10 years in a management position.
• Experience should include IT planning, governance and system development.

CERTIFICATIONS

• Not specified.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES

• Strategic Leadership: Strong business acumen with the ability to connect technical decisions to market opportunity; Sound judgment in ambiguous, fast-moving situations; comfortable deciding with incomplete information; Curiosity and fluency with emerging technology trends, including AI; Financial & Business Acumen: Disciplined, detail-oriented approach to budgeting and forecasting; Skilled negotiator with vendors and partners; Ability to weigh trade-offs and make resourcing decisions under constraint; Talent & Team Leadership: Genuine investment in developing others; Coaching mindset; Strong judgment in hiring and identifying leadership potential; Ability to build trust and motivate diverse, distributed teams; Accountability: Highly organized with strong follow-through and bias toward action; Calm, clear communicator under pressure or ambiguity; Comfortable holding others accountable while maintaining strong working relationships; Rigorous, structured thinking around risk and compliance.

COMPENSATION AND BENEFITS

• Annual compensation range for this role is $140,000.00 - $205,000 depending on experience.
• Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.
• Click here to learn more about our benefits: LINK.

ADDITIONAL INFORMATION

• Nelnet is a Drug Free and Tobacco Free Workplace.
• We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process.
• For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring.