Director of System of Care (DSOC) Adult & Older Adult

About the role

The Director of System of Care (DSOC) – Adult & Older Adult leads the clinical services for adults and older adults at The Hume Center, a federally certified CMHC providing behavioral health services across multiple clinics and programs.

Responsibilities

• Provide strategic leadership for adult and older adult clinical programs.
• Supervise Community Clinical Program Directors, Clinical Directors, and Clinical Supervisors.
• Develop and implement clinical policies, procedures, and best practices.
• Ensure all services align with organizational mission, contracts, licensing standards, and evidence-based practices.
• Champion Community Mental Health and Primary Behavioral Health Clinician (PBHC) models throughout the organization.
• Participate as a member of senior leadership to guide agency-wide clinical strategy.
• Lead program planning, implementation, evaluation, and continuous improvement initiatives.
• Promote innovation through evidence-based practices and clinical research.
• Develop initiatives that improve client outcomes, workforce effectiveness, and operational excellence.
• Partner with Operations, Finance, Human Resources, Training, and Organizational Development to support staffing, recruitment, workforce planning, and program performance.
• Maintain staffing plans, supervision coverage, productivity standards, and operational continuity.
• Participate in executive decision-making and cross-functional leadership initiatives.
• Ensure compliance with federal, state, county, licensing, and accreditation requirements.
• Oversee quality assurance, clinical documentation, utilization review, and audit readiness.
• Chair Clinical Quality Review Team (CQRT) meetings and lead corrective action planning when needed.
• Maintain current knowledge of behavioral health regulations and reimbursement requirements.
• Support risk management, grievance resolution, and clinical policy implementation.
• Provide weekly individual and group supervision for licensed and pre-licensed clinicians.
• Mentor Community Clinical Program Directors and Clinical Supervisors.
• Oversee orientation, professional development, and ongoing clinical training.
• Support leadership development, succession planning, and employee engagement.
• Foster a culture of accountability, collaboration, and continuous learning.
• Maintain a limited clinical caseload to preserve clinical expertise.
• Provide consultation for complex clinical cases.
• Support crisis intervention, assessment, treatment planning, and continuity of care as needed.

Qualifications

• Doctorate (Ph.D. or Psy.D.) in Clinical Psychology or related field.
• Licensed Psychologist in the State of California.
• Minimum eight (8) years of clinical experience.
• Minimum four (4) years of clinical supervision and leadership experience.
• Strong knowledge of California behavioral health regulations, licensing standards, quality assurance, and clinical documentation requirements.
• Experience supervising multidisciplinary behavioral health teams.
• Proficiency with Electronic Health Records (EHR), Google Workspace, and Microsoft Office.
• Valid California driver's license, reliable transportation, and proof of insurance.
• Ability to travel between clinics throughout Alameda and Contra Costa Counties.
• Ability to work on-site full-time with occasional evenings and weekends.
• Multilingual abilities (Spanish, Farsi, Dari/Pashto, Punjabi, Hindi, Tamil, Urdu, Gujarati, Cantonese, Mandarin, Vietnamese, ASL, or other Bay Area languages).
• Community outreach, prevention, consultation, and stakeholder engagement experience.
• Previous nonprofit or community mental health leadership experience.
• Experience leading organizational change and developing clinical leaders.

Skills

• Exceptional clinical judgment and ethical leadership.
• Broad understanding of behavioral health regulations and best practices.
• Strong communication and relationship-building skills.
• Ability to inspire and develop high-performing clinical teams.
• Experience working in a mission-driven, fast-paced behavioral health environment.
• Data-driven approach to improving clinical quality and organizational performance.
• Commitment to diversity, equity, inclusion, and culturally responsive care.
• Strategic thinking and operational execution.

Benefits

• Medical, dental, and vision insurance.
• Generous Paid Time Off and paid holidays.
• Competitive retirement plan.
• Continuing education and professional development.
• Employee wellness and mental health resources.
• Leadership development opportunities.
• Career advancement within a growing, mission-driven nonprofit organization.

Pay

$166,000–$192,000 annually, commensurate with experience.

Schedule

Full-Time | Occasional evenings/weekends.