Director of Security

Responsibilities

• Provide high level customer service in a fast-paced setting.
• Supervise operations of an assigned Client site on assigned shift.
• Manage a team of security officers, including scheduling, payroll, training, coaching, and development.
• Ensure the Client Site is provided with high-quality security services to protect people and property.
• Handle all escalated security issues or emergency situations appropriately.
• Develop staff in both technical and professional skills through performance management (coaching, recognition, etc.).
• Treat staff with respect and create a great work environment.
• Coordinate and conduct site-specific "on the job training," client-specific training, and annual refresher training for staff.
• Reconcile logs, shift responsibilities, and patrols; review incident reports prior to submission to Site Supervisor and/or Director and coordinate preliminary investigations.
• Develop/maintain operational procedures and post orders that are always available for emergency reference by staff.
• Train and qualify to work assigned posts, understanding the specific and general post instructions for that assigned post.
• Maintain practical knowledge of all additional and emergency post instructions that are called for by the client.
• Maintain access control procedures set by building management.
• Utilize access control systems, visitor management systems, and CCTV systems as needed.
• Identify all tenants and/or visitors upon arrival.
• Ensure visitors and vendors are properly signed in before accessing the building.
• Observe departing personnel to guard against theft of tenant or building property.
• Monitor security cameras that are within the facility.
• Respond to incidents including property emergencies.
• Conduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent patrols of the exterior in any weather conditions.
• Stand/sit/walk for extended periods of time.
• Lift, push, and/or pull at least 50 lbs.
• Perform assigned duties regardless of inclement weather.

Qualifications

• High School diploma or general education degree (GED) and 3 years prior satisfactory employment as a security officer or directly related experience.
• Must be at least 18 years of age.
• Valid Security License if required by state, driver's license as applicable.
• Ability to read, write, speak, and understand English. Bi-lingual considered a plus.
• Ability to pass pre-employment drug screen and criminal background check.
• Maintain a working telephone number through which we can contact you.