Director of Sales- Ohio Valley

About the role

Meet Our Sales Team: A dynamic, motivated, and high-powered Enterprise Sales Team that is on a mission to be the best enterprise sales team there is. Every member is passionate about Customer Experience (CX) and showing major corporations how it can impact their business for the best, when they have the right infrastructure.

Responsibilities

• Set up and run a Ohio Valley territory, leading a team of reps to achieve and blow through a revenue target of $8 - 12m per annum once established.
• Inspire, engage, and enable your team; coach them on best practice, review and assess performance, build employee capacity, support their professional development, and optimize their contribution to the region/department.
• Be active & “in the room” supporting your team wherever required in client activity and deals; you can put together & win strategic deals and lead by example every step of the way.
• Cultivate an environment where your reps are constantly re-qualifying their deals, communicate thoughtfully, and have a real desire to be the best.
• Direct the flow of information for sales activities and transactions (including leads, billings, orders, contracts, etc.) and evaluate data, plan, and ensure district/area goals are met and potential problem areas are identified and mitigated.
• Ensure sales objectives are met within corporate strategies and policy frameworks; and champion a productive partnership with other departments (e.g. solutions consultancy, corporate marketing, etc.).

Qualifications

• You will have led top-flight sales teams where you have taken talent and converted them into reps that sit in the top 10% of the overall salesforce.
• You’ve got 7-15 years of enterprise software sales experience, meaning you’ve experienced the full range of obstacles when behind the wheel of creating a complex & enterprise-wide SaaS deals.
• You are a proven leader. We need someone who has led a team of at least 3 sales reps & territory for no less than 5 years, achieving collective success against regional sales targets.
• You genuinely care about others, so you create a culture of learning and collaboration wherever you are. You challenge yourself to learn & then empower others by sharing your experiences.
• You love the Customer Experience revolution! It’s not just social, it’s the entire relationship between global brands and consumers that’s changing, and as social interactions evolve in importance, Sprinklr is right in the middle of it.
• You’ve been successful in forming relationships – Sprinklr is a best-in-class solution (http://www.sprinklr.com/social-scale-blog/sprinklr-judged-best-social-relationship-platform-forresters-wave/).
• You share the same values, & know that relationships are everything and can inspire a group of sales stars to value them just the same.
• You also know money is made out of the office. You consistently identify & attend industry events, leverage your network, travel, and pursue creative methods to engage your reps and their clients/prospects.
• You’re able to handle a fast-paced environment for both your team and yourself in and out of the office.

Skills

• You are highly focused, comfortable with MEDDPICC/ Force management and use these tools and processes to facilitate your team’s success.
• You are highly organized and detail-oriented, able to manage multiple projects simultaneously.
• You have excellent communication and interpersonal skills, and are able to build strong relationships with clients and prospects.
• You are a self-starter with a strong work ethic and a passion for driving results.

Benefits

At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan, and/or equity plan, depending on role.

Pay

JOB REQ COMPENSATION RANGE $161,000 - $269,000

Schedule

The successful candidate may be eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Company Information

Founded in 2009, Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Company Culture

Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Equal Opportunity Employer

We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.

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Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.