Director of Rooms (Renaissance Reno Downtown Hotel & Spa)

Job Duties And Responsibilities

• Managing rooms budget and financial plan
• Accurately forecasting room's revenue and operating expenses
• Maintaining statistical and financial records
• Planning strategic Front Desk and Housekeeping operations
• Setting and achieving rooms' goals and incentives
• Recruiting, training, and mentoring staff
• Planning work schedules for individuals and teams
• Proactively engaging with guests
• Solving customer complaints and comments
• Ensuring events and conferences run professionally and to the expectation of the hotel's clients
• Partnering with maintenance for repairs
• Maintaining professional relationships with contractors and suppliers
• Carrying out inspections of rooms and services
• Ensuring compliance with licensing laws, health and safety, and other statutory regulations
• Working with colleagues to deliver inspirational service to guests and associates

Education And Experience

• Previous experience in Front Office and Housekeeping operations as a Director or above at a similar size and type of hotel
• Bachelor's Degree in Hospitality Management or Business preferred, or equivalent experience required

Knowledge, Skills And Abilities

• Ability to communicate effectively verbally and in writing
• Demonstrated ability to lead a team
• Excellent attention to detail
• Financial savvy
• Proficient in Microsoft Office products
• High level of experience in OnQ, Hilton systems, and Alice preferred

Benefits

• Rewarding, fun, and flexible work environment
• Exciting perks
• An atmosphere designed to encourage and promote career growth within the company
• A robust benefit package including:
• Work Today, Get Paid Today with Daily Pay!
• Free telemedicine and virtual mental health care access for all associates starting day one!
• Multiple health insurance and life insurance options
• 401k Plan + Company Match
• Paid parental leave
• Paid time off
• Holiday pay
• Pet insurance
• Employee assistance program
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships + more!

About the Role

Join a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us.

Qualifications

None specified

Skills

None specified

Benefits

• Work Today, Get Paid Today with Daily Pay!
• Free telemedicine and virtual mental health care access for all associates starting day one!
• Multiple health insurance and life insurance options
• 401k Plan + Company Match
• Paid parental leave
• Paid time off
• Holiday pay
• Pet insurance
• Employee assistance program
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships + more!

Pay

$80,000 - $90,000 annually

Schedule

N/A