Director of Product, North

About the role

We are seeking a Director of Product for North, to own the product vision, strategy, and execution for North across its entire surface area. This is a senior leadership role: you will set the direction for the platform, build and lead a team of product managers, and be accountable for the business outcomes North delivers to some of the world's largest enterprises.

Overview

Own the product vision, strategy, and execution for North, Cohere's agentic AI platform. Set the 6-18 month strategy and bets that build durable advantage. Build and lead a high-performing product management team across North's surfaces. Hold a world-class bar on quality, security, and time-to-value for an enterprise platform deployed inside customer infrastructure.

Outcomes

• North's core product metrics: activation, adoption, retention, and net expansion.
• A clear, aligned strategy and roadmap that leadership, customers, and the team trust.
• A deep partnership with key Enterprise customers and ecosystem partners.
• A high performing PM team of customer-centric builders.

Responsibilities

• Own North's strategy and roadmap, making clear tradeoffs across agent capabilities, enterprise readiness, surfaces, and growth.
• Own the metric tree and the experimentation programs that moves activation, retention, and expansion.
• Drive cross-functional alignment across engineering, design, research, sales, customers and partners.
• Engage enterprise customers directly to discover direction with qualitative and quantitative evidence.
• Partner with research and engineering to turn model capabilities into differentiated product.
• Build, coach, and lead the North product team and its operating cadence, in partnership with Engineering and Design.
• Lead the North technical documentation product and team.

Requirements

• 10+ years of product management, including 5+ managing other PMs, with measurable impact on adoption, retention, and revenue, ideally in enterprise SaaS.
• Proven experience of high craft high product sense.
• Experience working directly with high-stakes customers and ecosystem partners.
• Analytical by default: define metrics, instrument the product, run and interpret experiments.
• Experience with AI-first product management.
• Experience with a least a few domains of: Agentic AI, LLMs, Automation, Productivity, Enterprise security and compliance.