Director of Product

Responsibilities

• Define product direction across the portfolio by turning customer support patterns, usage data, and business context into clear product bets
• Analyze how customers actually use the product and advocate for the end user in product decisions
• Identify whether product efforts should be unified, separated, or repositioned based on real usage and market signals
• Partner with Operating Company Presidents to translate customer insight into product priorities that drive retention and engagement
• Use AI tools to rapidly prototype, test, and refine product ideas before committing engineering resources
• Stay close to execution by shaping requirements, making trade-offs with engineering, and ensuring decisions result in shipped product

Requirements

• Proven ability to turn ambiguous inputs into product decisions that lead to shipped products and measurable business outcomes
• Experience building or scaling products in 0 to 1 or early-stage environments, including operating without defined structure
• Built or stood up a product function where one did not previously exist, not inherited a team or maintained an existing roadmap
• Managed a multi-product portfolio simultaneously, making prioritization decisions across competing products
• Partnered directly with business operators or revenue owners to translate customer insight into product direction
• Made build vs. buy decisions with real budget consequences and can clearly explain the reasoning behind at least one

Qualifications

• Clear product direction is established across the portfolio, with aligned understanding across leadership
• Measurable improvement in retention or engagement driven by product decisions
• Product decisions reflect real customer behavior, not assumptions or internal bias
• AI is actively used to accelerate prototyping, testing, and iteration speed
• At least one major product decision materially improves how customers experience or use the product
• Leadership can clearly articulate what is being built and why, based on your direction

Skills

• Ability to turn ambiguous inputs into product decisions that lead to shipped products and measurable business outcomes
• Experience building or scaling products in 0 to 1 or early-stage environments
• Ability to make build vs. buy decisions with real budget consequences
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Experience using AI tools to accelerate product development

Benefits

• Flexible Unlimited Paid Time Off and Company-wide Holidays
• Employer sponsored Medical, Dental, & Vision plans
• $1,950 annual Employer HSA contribution
• FSA options including dependent care
• Employee assistance program and mental health resources
• Employer match program for 401(k), eligible for both Traditional and Roth accounts
• $1,200 annual wellness reimbursement through JOON

Pay

$170,000 - $200,000 base salary

Schedule

Standard business hours with flexibility based on collaboration with engineering and leadership

Location

Full-time, remote (US-based)

Quarterly On-Sites

Quarterly on-sites in Las Vegas