Director of Product Management – Sales & Service

About the Role

I’m partnering with a leading life insurance organization on a high-visibility hire. You’ll take ownership of Salesforce, Sales Enablement, and Contact Center technology, and turn them from systems of record into a real engine for sales performance. The focus isn’t maintenance, it’s transformation. There’s strong executive backing and a clear mandate for change.

Responsibilities

• Drive the Salesforce vision end-to-end: adoption, standardization, and scale across the enterprise
• Build Sales Enablement capability to measurably lift frontline productivity through better tooling, data, and workflows
• Modernize Contact Center technology and integrate it with Salesforce to transform the customer and advisor experience
• Translate business strategy into product outcomes tied directly to commercial results
• Lead 0→1 change: build a scalable product operating model from the ground up

Requirements

• Deep, hands-on Salesforce expertise
• Proven track record building Sales Enablement capability on Salesforce
• Senior enterprise product leadership experience
• Experience delivering 0→1 transformation in complex organizations
• Strategic but practical approach, comfortable building from scratch
• Credibility with senior business and technology leaders
• Insurance or Financial Services background preferred

Why This Role?

• Fully remote, 4-6 month contract-to-hire with a clear route to a permanent leadership position
• High-impact role tied directly to sales performance and customer outcomes
• Enterprise-scale ownership of Salesforce, Sales Enablement, and Contact Center technology
• Chance to shape and modernize how Salesforce is used across the business