Director, Product Management and Services

Key Responsibilities

• Lead the development and execution of portfolio strategy through organized customer VOC activity.
• Own end-to-end product lifecycle activities, including new product introductions, enhancements, SKU rationalization, positioning, and compliance with regulatory and quality requirements.
• Manage and report on product-level performance metrics including volume, margin and cost, in alignment with business goals and identify improvement opportunities.
• Drive product and service offering execution across multiple brands, support pricing and portfolio decisions, and ensure cross-functional alignment with Sales, Engineering, Operations, and Marketing to deliver revenue growth and margin improvement.
• Partner with Sales and Operations to identify, design, and launch new service offerings that support both existing and new products.
• Build business cases and lead cross-functional prioritization of service initiatives within the AOP process, ensuring alignment with strategic and financial goals.
• Define and execute GTM strategies for service offerings, in coordination with sales and operations teams.
• Own pricing strategy and ongoing profitability optimization for service offerings across brands.

Qualifications

• Bachelor’s degree required; MBA preferred
• 5+ years of progressive experience in customer facing roles within building products or manufacturing
• Strong business acumen with ability to connect product decisions to financial outcomes
• Demonstrated ability to lead cross-functional teams and drive execution
• Strong analytical and problem-solving skills
• Demonstrated ability to understand customer needs and translate customer needs to product or service offering
• Customer-focused mindset with ability to translate insights into action

Hybrid Work Schedule

A hybrid work schedule with expectation of 3-4 days/week in-office. Site engagement and frequent interaction with manufacturing. Approximately 25% travel across the U.S. and Canada.

Pay

Salary range is $180-220k + annual bonus opportunity.

Benefits

• Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
• Incentive Plans
• 401(k) with employer contribution and match
• Employee Stock Purchase Plan with employer match
• Paid Time Off (Vacation and Sick Time)
• Paid Holidays
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Wellness Program
• Training and Career Progression

About the Role

The Director, Product Management and Services – Architectural Metals segment plays a critical leadership role in executing the Metals product strategy and managing the day-to-day product management discipline across the portfolio.

Schedule

Hybrid work schedule with expectation of 3-4 days/week in-office. Site engagement and frequent interaction with manufacturing. Approximately 25% travel across the U.S. and Canada.

Benefits

• Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
• Incentive Plans
• 401(k) with employer contribution and match
• Employee Stock Purchase Plan with employer match
• Paid Time Off (Vacation and Sick Time)
• Paid Holidays
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Wellness Program
• Training and Career Progression