Director, Product Management and Services

Key Responsibilities

• Lead the development and execution of portfolio strategy through organized customer VOC activity.
• Own end-to-end product lifecycle activities, including new product introductions, enhancements, SKU rationalization, positioning, and compliance with regulatory and quality requirements.
• Manage and report on product-level performance metrics including volume, margin and cost, in alignment with business goals and identify improvement opportunities.
• Drive product and service offering execution across multiple brands, support pricing and portfolio decisions, and ensure cross-functional alignment with Sales, Engineering, Operations, and Marketing to deliver revenue growth and margin improvement.
• Partner with Sales and Operations to identify, design, and launch new service offerings that support both existing and new products.
• Build business cases and lead cross-functional prioritization of service initiatives within the AOP process, ensuring alignment with strategic and financial goals.
• Define and execute GTM strategies for service offerings, in coordination with sales and operations teams.
• Own pricing strategy and ongoing profitability optimization for service offerings across brands.

Qualifications

• Bachelor’s degree required; MBA preferred.
• 5+ years of progressive experience in customer facing roles within building products or manufacturing.
• Strong business acumen with ability to connect product decisions to financial outcomes.
• Demonstrated ability to lead cross-functional teams and drive execution.
• Strong analytical and problem-solving skills.
• Demonstrated ability to understand customer needs and translate customer needs to product or service offering.
• Customer-focused mindset with ability to translate insights into action.

Work Schedule

Hybrid work schedule with expectation of 3-4 days/week in-office. Site engagement and frequent interaction with manufacturing. Approximately 25% travel across the U.S. and Canada.

Pay

Salary range is $180-220k + annual bonus opportunity.

Benefits

• Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
• Incentive Plans
• 401(k) with employer contribution and match
• Employee Stock Purchase Plan with employer match
• Paid Time Off (Vacation and Sick Time)
• Paid Holidays
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Wellness Program
• Training and Career Progression

About the Role

This role partners closely with the Vice President to translate strategic direction into actionable plans, ensuring strong portfolio performance, lifecycle management, and alignment with customer needs.

Schedule

Hybrid work schedule with expectation of 3-4 days/week in-office. Site engagement and frequent interaction with manufacturing. Approximately 25% travel across the U.S. and Canada.