Director of Product Management - Sales & Service
Oliver James · New York, NY · 6 days ago
RemoteRemoteInformation TechnologyFull-time
Director of Product Management - Sales & Service I'm partnering with a leading life insurance organization on a high-visibility hire. You'll take ownership of Salesforce, Sales Enablement, and Contact Center technology, and turn them from systems of record into a real engine for sales performance. The focus isn't maintenance, it's transformation. There's strong executive backing and a clear mandate for change. What you'll own The Salesforce vision end to end: driving adoption, standardization, and scale across the enterpriseBuilding Sales Enablement capability that measurably lifts frontline productivity through better tooling, data, and workflowsModernizing Contact Center technology and integrating it with Salesforce to transform the customer and advisor experienceTranslating business strategy into product outcomes tied directly to commercial resultsLeading 0→1 change: building a scalable product operating model from the ground up What you'll bring Deep, hands-on Salesforce expertiseA proven track record building Sales Enablement capability on SalesforceSenior enterprise product leadership experienceExperience delivering 0→1 transformation in complex organizationsA strategic but practical approach, comfortable building from scratchCredibility with senior business and technology leadersInsurance or Financial Services background preferred Why this role? Fully remote, 4-6 month contract-to-hire with a clear route to a permanent leadership positionHigh-impact role tied directly to sales performance and customer outcomesEnterprise-scale ownership of Salesforce, Sales Enablement, and Contact Center technologyThe chance to shape and modernize how Salesforce is used across the business