Director of Product, Live Services

About the role

Mattel Game Studios is seeking a Director of Product, Live Services (LiveOps & Monetization) to own business outcomes for our live mobile portfolio and lead the Live Services discipline in a publisher model working with external development studios.

Responsibilities

• Own outcomes & planning
  • Define portfolio KPIs (DAU, retention, payer conversion, ARPDAU, LTV), build/maintain revenue forecasts with Finance, and drive quarterly targets.
  • Deliver crisp weekly/quarterly readouts and action plans.
• Set the vision and multi-quarter roadmap for LiveOps and monetization (IAP & IAA) across multiple genres—especially casual & puzzle tied to our IP—while coaching an in-place team (Sr. Manager of LiveOps, PM, Associate PM, Data Analyst) and scaling the function as our slate grows.

Requirements

• 8–10+ years in mobile F2P Product/LiveOps, including 3–5+ years leading teams and owning business outcomes on top grossing live titles.
• Proven wins growing revenue & retention through events, features, and economy/offer design; strong casual/puzzle experience preferred.
• Deep fluency in F2P economies, IAP design, pricing/segmentation, and IAA fundamentals (mediation, waterfalls/bidding).
• Analytical horsepower (experiment design, KPI storytelling; SQL familiarity a plus) and a bias for action.
• Exceptional cross-functional communication; adept at aligning external developers and internal partners around clear goals and plans.
• Builder’s mindset you’ve implemented processes, tooling, and playbooks that scaled LiveOps safely and fast.
• Publisher experience operating with external studios across time zones.
• Ownership or close partnership with Community & Player Support and UA/Growth.
• Experience across multiple genres (match-3, merge, simulation, hybrid-casual).
• Excellent verbal and written communication skills.
• Exceptional documentation and organization skills.
• A passion for gaming with a deep understanding of the gaming landscape and the game development life cycle.
• Experience with licensed games is an advantage.

Qualifications

• The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience.
• Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Skills

• Builder’s mindset
• Deep fluency in F2P economies, IAP design, pricing/segmentation, and IAA fundamentals
• Exceptional cross-functional communication
• Owner of community and player support
• Experience across multiple genres
• Passion for gaming

Benefits

• Comprehensive benefits package
• Opportunities for career growth and development
• Flexible work arrangements

Pay

The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience.

Schedule

Flexible work arrangements are available to accommodate the needs of our employees.