Director of Product, Enterprise (Remote)

ezCater is the #1 food tech platform for workplaces in the US, making it easy for organizations to manage food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible, scalable solutions for employee meal programs and one-off meetings, backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater drives growth by connecting them with high-value customers and large orders.

About the role

We’re looking for a Director of Product Management to lead our enterprise meal solutions—a set of products that lets organizations manage recurring employee meals, food spend, and catering at scale. You’ll own the vision and roadmap for building a simple, unified admin experience and a best-in-class recurring meal offering, positioning ezCater as the food platform every large company depends on.

Responsibilities

• Own the multi-year vision and roadmap for ezCater's enterprise meal solutions and be accountable for the growth, retention, and activation of our enterprise customer base.
• Serve as the executive voice for our enterprise product strategy and its business impact to the executive leadership team.
• Set investment priorities across a multi-product portfolio, making tradeoffs between platform capabilities (SSO, governance, integrations, reporting, etc.) and speed-to-market for new enterprise features.
• Direct engineering, design, and data leadership to convert ambiguous enterprise requirements into a coherent, scalable product strategy.
• Define the signals, thresholds, and playbooks that flag upsell opportunity, churn risk, and activation gaps, and partner with Sales, Implementation, and Customer Success leadership to act on them.
• Define the metrics across activation, retention, and customer success that show what's working and what isn't, and translate those insights into a clear narrative and plan.
• Lead and develop a multi-pod PM organization, setting direction and ensuring strong execution across the portfolio.

Requirements

• 8+ years of product management experience, with at least 3 years leading admin, platform, or B2B products used by large organizations.
• 2+ years experience recruiting, managing, and developing PMs, with a track record of building high-performing teams.
• Strong business acumen: has effectively run a business unit or major product line, thinking across product, finance, and marketing to drive its overall success.
• Experience building for enterprise needs, such as single sign-on, roles and permissions, billing/invoicing, and reporting platforms.
• Strong understanding of the needs of company administrators and decision-makers—governance, security, integrations, and scale.
• Proven track record of using data and experimentation to drive measurable product improvements.
• Experience leading and influencing cross-functional teams and executive leaders in a fast-moving environment.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings, and other events, when applicable.

Pay

The national total target cash compensation range for this position, including base salary and bonus target, is $229,000–$321,000 annually. Final offer amounts are determined by multiple factors, including prior experience, expertise, and region.

Benefits

• Market-competitive salary and stock options.
• 12 paid holidays and flexible PTO.
• 401K with ezCater match.
• Health, dental, and FSA benefits.
• Long-term disability insurance.
• Mental health and family planning resources.
• Remote-hybrid work flexibility from our Boston office, your home, or a mix of both.
• Employee meal program and additional perks when in the office.