Director of Partnerships
About the role
The Director of Partnerships is a high-impact commercial leadership role focused on accelerating growth through strategic alliances across the secure payments and enterprise technology ecosystem.
Responsibilities
Develop and execute a regional partnership strategy across North America, UK, and EMEA to accelerate pipeline and revenue growth within the secure payments ecosystem, while identifying, onboarding, and scaling strategic partners including VARs, MSPs, system integrators, distributors, telcos, and CRM providers.
Build and manage strong executive relationships with partner organizations, ensuring alignment on joint go-to-market strategies, commercial objectives, and long-term business growth.
Lead day-to-day partner management activities, including negotiations, contract structuring, and agreement optimization to support evolving GTM and billing models.
Drive partner enablement initiatives, including training, co-selling support, and development of joint value propositions to maximize deal creation and conversion.
Collaborate cross-functionally with sales, marketing, and product teams to build integrated GTM plans, co-marketing initiatives, and partner-led revenue streams.
Track partnership performance through KPIs, pipeline metrics, and revenue outcomes, continuously optimizing relationships to exceed growth targets.
Represent the organization at industry events, conferences, and partner forums to strengthen brand presence and ecosystem positioning.
Requirements
7+ years of experience in sales, business development, or partner management within the technology industry, with a proven track record of building and scaling VAR and MSP partnerships.
Strong background working within or alongside CCaaS, CRM, telecom, contact center, or digital payments ecosystems.
Demonstrated ability to develop and execute complex partner strategies that generate measurable pipeline and revenue growth.
Experience managing senior and executive-level relationships with external partners and internal stakeholders.
Strong negotiation and contract management skills, with the ability to structure and restructure commercial agreements.
Ability to operate in a fast-paced, high-growth environment with both strategic ownership and hands-on execution.
Excellent communication, stakeholder management, and cross-functional collaboration skills.
Benefits
Competitive salary with bonus or incentive plan
Healthcare and dental coverage
401(k) retirement savings plan
Employee discount platform
Access to LinkedIn Learning for continuous professional development
Generous paid time off policy
Dynamic work environment combining startup agility with established enterprise structure