Director of Partner Success - AMER

About the role

Anaplan is expanding its Partner Ecosystem team and is seeking a Director, Partner Success – AMER to join the Channels & Alliances team, reporting to the VP, Global Partner Growth. The Anaplan Partner Success team enables partners on Anaplan Apps, platform, and decision excellence framework to accelerate business success and outcomes. This is a player-coach role that involves leading and coaching the regional Partner Success team while also serving as a Partner Success Manager for a specific territory.

Responsibilities

• Lead the execution of a comprehensive partner enablement strategy aligned with Anaplan’s growth objectives and partner needs across SIs, ISVs, and Cloud partner ecosystems.
• Lead and improve the partner delivery excellence program to ensure high-quality partner-led implementations and best practices, maximizing customer value from Anaplan Apps and Platform.
• Manage and lead a team of Partner Success specialists, focusing on career growth and developing a strong workforce aligned with Anaplan’s winning culture and core values.
• Partner closely with Sales, Marketing, Product, Apps CoEs, PS, CS, Launch, and other internal teams to define and execute a joint operating model for success programs that accelerate go-to-market outcomes.
• Design innovative delivery mechanisms in collaboration with PS to ensure effective knowledge transfer and skill development.
• Develop and track key performance indicators to measure the impact of enablement programs, assess partner readiness, and identify opportunities for continuous optimization.
• Interact with senior leadership internally and externally and serve as a partner advocate.

Qualifications

• Proven track record of building and scaling enablement programs in a high-growth, mid-stage Enterprise SaaS company.
• Experience managing implementation projects, mitigating project risks, and coordinating with internal stakeholders to help partners deliver customer value.
• 20+ years of experience in high-growth SaaS companies, leading teams focused on enabling partners across go-to-market and application/solution development.
• Deep understanding of SaaS and Enterprise Sales business models, including partner and customer lifecycle measures and SaaS revenue streams.
• Data-driven with a dedication to process improvement.
• Strong reputation for working with interdisciplinary teams, known for being innovative, accountable, reliable, and adaptable in a constantly changing environment.
• Passion for process and experience scaling processes.
• Visionary in service with a passion for creating partner value and leading transformational change.
• 5+ years of management experience.
• 7+ years of industry experience in partner management, solution engineering, delivery consulting, or product management roles.
• Prior experience in a sales-driven organization working with large GSI’s, technology partners, and delivering to Fortune 500 clients.
• Prior experience scaling a consulting and tech partner program with clear increases in revenue and retention is a plus.
• History of motivating partners at scale while identifying and developing the right partners for strategic relationships.
• Expertise in driving solution discussions with partners on data, AI, and ML, with expertise in predictive, generative, and agentic AI technologies.

Pay

Base Salary Range: $200,000 USD – $271,000 USD