Director of Partner Success - AMER

About the role

Anaplan is expanding its Partner Ecosystem team and seeks a Director, Partner Success – AMER to join the Channels & Alliances organization, reporting to the VP, Global Partner Growth. The Partner Success team’s mission is to enable consulting and technology partners on Anaplan Apps, the platform, and the decision excellence framework to accelerate business success and outcomes. This is a player-coach role that combines leadership of the regional Partner Success team with hands-on partner enablement for a specific territory.

Responsibilities

• Lead the execution of a comprehensive partner enablement strategy for SIs, ISVs, and Cloud partners aligned with Anaplan’s growth objectives.
• Lead and improve the partner delivery excellence program to ensure high-quality partner-led implementations and best practices that maximize customer value from Anaplan Apps and the Platform.
• Manage and lead a team of Partner Success specialists, mentoring and empowering them to drive career growth and reinforce Anaplan’s Winning Culture.
• Partner closely with Sales, Marketing, Product, Apps Centers of Excellence, Professional Services, Customer Success, Launch, and other internal teams to define and execute a joint operating model that accelerates go-to-market outcomes.
• Design innovative delivery mechanisms with Professional Services to ensure effective knowledge transfer and skill development across the partner ecosystem.
• Develop and track KPIs to measure the impact of enablement programs, assess partner readiness, and identify continuous optimization opportunities.
• Engage with senior leadership internally and externally to advocate for partners and influence strategic decisions.

Requirements

• 20+ years of experience in high-growth SaaS companies, with a focus on enabling partners across go-to-market and application/solution development.
• Proven track record of building and scaling enablement programs in a high-growth, mid-stage Enterprise SaaS company.
• Experience managing implementation projects, mitigating risks, and coordinating with internal stakeholders to help partners deliver customer value.
• Deep understanding of SaaS and Enterprise Sales business models, including partner and customer lifecycle metrics and SaaS revenue streams.
• Data-driven mindset with a dedication to process improvement.
• Strong reputation for innovation, accountability, reliability, and adaptability in fast-changing environments.
• Passion for process excellence and experience scaling processes.
• Visionary approach to service with a focus on creating partner value and driving transformational change.
• 5+ years of management experience and 7+ years of industry experience in partner management, solution engineering, delivery consulting, or product management.
• Prior experience in a sales-driven organization working with large GSI’s, technology partners, and Fortune 500 clients.
• History of motivating partners at scale and identifying/developing the right partners for strategic relationships.
• Expertise in driving solution discussions with partners on data, AI, and ML, with deep knowledge of predictive, generative, and agentic AI technologies.

Pay

Base Salary Range: $181,000 USD – $244,000 USD