Director of Operations, Marketing and Development

Position Summary

The 3-time Emmy award-winning Southern California Children’s Chorus (SCCC) seeks a Director of Operations, Marketing & Development to lead day-to-day operations on a newly modernized, largely automated platform and to drive growth through enrollment, marketing, and fundraising.

Key Responsibilities

• Operations Stewardship & On-Site Presence
• Own the member-operations platform — rosters, registration, billing, communications, attendance, and events.
• Oversee tuition billing and collection, including need-based scholarships and overdue accounts.
• Ensure each rehearsal day is scheduled, set up, and staffed.
• Be present at most performances to oversee reception, supervision, and safe release of children (see Compliance).
• Maintain the operations calendar.
• Serve as the central, responsive point of contact for families, faculty, and volunteers.
• Faculty & Host Relationships
• Partner with the faculty: present the annual calendar, share monthly attendance, and help secure accompanists.
• Steward the St. Andrew’s rehearsal facility and performance venue relationship: book concert dates well ahead, coordinate sound, janitorial, and property management, and schedule concert-week stage rehearsals.
• Field third-party performance inquiries: gather details, help set the fee, arrange logistics, and brief faculty.
• Marketing, Growth & Enrollment
• Run marketing, public-relations, and advertising to grow enrollment and paid gigs.
• Build relationships with schools and community organizations for awareness and recruitment.
• Capture and manage a content library (video, audio, photography) for social media and marketing.
• Grow concert audiences and drive chorister retention and re-enrollment.
• Fundraising & Development
• Build a unified donor program in a single CRM — cultivation, acknowledgment, stewardship, and annual giving.
• Pursue grants and cultivate community, corporate, and sponsorship support.
• Partner with the President and Founding Artistic Director on major gifts and a strategy to grow contributed revenue.
• Volunteer & Staffing Program
• Build a deliberate volunteer model — small, specific, time-boxed roles; recruitment at registration; checklist training; and recognition.
• Manage a staffing layer that blends volunteers with modest hourly paid help so rehearsals and performances are reliably covered.
• Compliance & Risk
• Safeguard children: maintain a safe environment for the drop-off, supervision, and release of minors, and uphold mandated-reporter, background-check, and training obligations.
• Keep every chorister’s California Entertainment Work Permit current, and meet consent/media-release and insurance obligations.
• Uphold data-privacy practices appropriate to a children’s organization.
• Financial Coordination
• Own and run QuickBooks — day-to-day bookkeeping, accounts payable, and reconciliation.
• Prepare and initiate payments without check-signing authority — the President or Founding Director signs.

Qualifications

• A warm, personable, and genuinely engaging presence — the relational disposition to build trust with children, parents, faculty, and partners is the single most important attribute for this role.
• A self-starter who balances autonomy and initiative with prudence, upward communication, and informed consent.
• Three or more years in nonprofit operations, program administration, development, or marketing — ideally spanning more than one.
• A record of accomplishment in process improvement and organizational development.
• Marketing and communications capability: campaigns, social media, and content.
• Hands-on experience with QuickBooks, plus fluency with modern cloud software and openness to automation and AI tools.
• Strong organization and follow-through, with sound judgment and discretion around sensitive information about minors and families.

Success Measures — First 12 Months

• The member operations platform is running smoothly, with families self-serving for registration, payments, and permits.
• Rehearsals and performances are reliably staffed and warmly run.
• A systematic development function established: a donor system in place and contributed revenue rising year over year.
• Increased chorister enrollment and retention, and a growing prospect pipeline.
• An active, sustainable volunteer-and-paid staffing corps, with compliance current.

Terms

• Full-time (1.0 FTE), exempt.
• Primarily remote / work-from-home for administrative duties; on-site every Tuesday, 3:45–7:15 p.m., for rehearsals at St. Andrew’s Presbyterian Church in Newport Beach, plus episodic performances.
• Reachable to faculty by email on weekdays and to the President and Artistic Director by phone roughly 8 a.m.–6 p.m.
• Academic-year rhythm with a less structured summer schedule; some evening and weekend work.
• Compensation: $80,000 annually. Healthcare benefits negotiable.

How To Apply:

To apply, email a resume and brief cover letter describing why this role speaks to you and your ability to thrive in it, to:

John Loftus, President