Director of Operations - Facilities Services

Responsibilities

• Lead a diverse team of approximately 240 facilities personnel, fostering a positive work environment and promoting teamwork.
• Oversee janitorial staff and operations, ensuring a high standard of cleanliness and hygiene across the campus.
• Manage grounds operations, ensuring compliance with safety standards and effective SOW cleaning for the facilities.
• Oversee the landscaping team to maintain the aesthetic appeal of the campus grounds, including plant care, lawn maintenance, and seasonal decorations.
• Oversee the on-site house cleaning program to include general cleaners, inspectors, and houseman.
• Oversee the on-site bicycle tech program to ensure program is managed and successful.
• Overall management of a 3 shift 24/7/365 operation.
• Address and resolve conflicts within the team or with external stakeholders in a professional and effective manner.
• Meet all KPI expectations.
• Manage the site’s budget and financial operations, including P&L responsibility, cost control, and financial reporting.
• Establish and maintain strong relationships with client stakeholders, ensuring high levels of customer satisfaction and addressing any concerns promptly.
• Develop and implement strategic plans for facility management, aligning with all client objectives and ABM’s standards.
• Enforce strict safety protocols, conduct regular safety trainings, and ensure compliance with all health and safety regulations.

Requirements

• Proven experience in janitorial services along with high level general management skills.
• Demonstrated ability in managing a multi-service site.
• Strong leadership skills with experience in team management.
• Excellent conflict resolution and problem-solving abilities.
• In-depth knowledge of P&L management and financial reporting.
• Proven track record in building and maintaining client relationships.
• Strategic planning capabilities with a focus on operational efficiency.
• Comprehensive knowledge of safety management and compliance with OSHA standards.

Qualifications

• Bachelor's degree in Facility Management, Business Administration, or related field preferred.
• Minimum of 7 to 10 years of experience in facilities management or safety operations, with at least 2 years in a supervisory role.
• Minimum of 3 to 5 years of experience overseeing large-scale facilities operations, including janitorial and groundskeeping services, with responsibility for safety, compliance, vendor management, and performance optimization; strongly preferred.

Benefits

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management.

Pay

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

Schedule

You may be eligible to participate in a Company incentive or bonus program.

Location

LOCATION: Brownsville, TX

About Us

About Us ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

Equal Opportunity Employer

ABM is an Equal Opportunity Employer. ABM is committed to diversity and inclusion and encourages individuals from all backgrounds to apply.