Director of Facilities Operations

Responsibilities

Reports to the Chief Operating Officer. Leads facility operations for all PFQ locations. Makes sure buildings are safe, clean, repaired, and ready for use. Oversees facility and fleet staff, maintenance, repairs, projects, vendors, budgets, safety, inspections, and emergency planning.

This work must support the Vision, Mission, and Values of Partners For Quality, Inc.

Administrative & Strategic Leadership

Lead facility work for all PFQ locations.
Supervise, coach, and support facility staff.
Set goals and improve how the department works.
Prepare and track budgets, capital plans, and replacement needs.
Work with landlords, vendors, contractors, consultants, and service providers.
Use facility data to find problems and recommend fixes.
Track project timelines, costs, quality, vendor work, and compliance.
Support building systems, security systems, and energy-saving efforts.
Provide executive oversight and supervision of the Fleet Coordinator to ensure organizational vehicle operations are conducted safely, efficiently, and in compliance with all regulatory, insurance, and organizational requirements.

Operations

Help facility teams when extra support is needed.
Oversee maintenance, repairs, renovations, construction, and space use.
Make sure buildings follow safety, fire, building code, licensing, environmental, and OSHA rules.
Keep preventative maintenance and work orders on track.
Complete inspections and follow up on repairs or corrections.
Keep buildings safe, clean, welcoming, and ready for use.
Lead facility emergency planning and disaster response work.
Develop and manage the on-call schedule and participate in the rotation.

Safety, Risk Management & Compliance

Work with HR, Compliance, and Quality on safety concerns.
Help with inspections and make sure corrections are completed.
Keep safety records, permits, inspections, certifications, and testing schedules current.
Member of the PFQ Safety Committee.
Ensure agency vehicles are operating in compliance with state requirements.

Benefits

Full Time employees enjoy a comprehensive benefits package:

• Health, Dental and Vision Insurances$1,200 cash payout option in lieu of Health Insurance coverage
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• 16 to 26 Paid Days Off / year
• Wellness Days (2 per year)
• Sick Time
• 8 Paid Holidays
• Short Term Disability
• Long Term Disability
• Life Insurance
• Optional 401(k) with Employer match

Work Perks

• Paid orientation and training
• Free parking (select locations)
• Employee Activities, Rewards and Recognition Programs
• Comprehensive Employee Assistance Program
• Use of agency vehicle for work-related activities

Qualifications

• High school diploma or equivalent required.
• Technical school, trade school, or vocational training in facilities maintenance, building systems, construction trades, or a related field preferred, with seven (7) years of progressively responsible experience in facilities preferred management, building operations, construction management, property management, or a related field, preferably in a multi-site organization.
• Bachelor’s degree in Facilities Management, Engineering, Construction Management, Business Administration, Public Administration, or a related field also preferred with a minimum of five (5) years of progressively responsible experience in facilities management, building operations, construction management, property management, or a related field, preferably in a multi-site organization.
• Minimum of three (3) years of supervisory or management experience, including responsibility for coaching, performance management, staff development, and departmental accountability.
• Demonstrated knowledge of facility operations, fleet management, preventative maintenance, life-safety systems, fire safety, environmental safety, and regulatory compliance requirements.
• Knowledge of applicable federal, state, and local building codes, OSHA standards, licensing requirements, safety regulations, and inspection processes.
• Experience developing and monitoring budgets, capital plans, preventative maintenance schedules, vendor contracts, project timelines, and repair or renovation priorities.
• Strong project management skills, including the ability to coordinate contractors, vendors, consultants, internal departments, and multiple competing priorities.
• Able to analyze facility data, work order trends, inspection findings, project costs, and performance metrics to support recommendations and operational improvements.
• Excellent written, verbal, interpersonal, and organizational skills, with the ability to communicate effectively with executive leadership, subsidiary leaders, employees, contractors, regulatory representatives, and external partners.
• Proficiency with Microsoft Office applications, work order systems, facility management systems, dashboards, and other technology used to manage operations, reporting, and documentation.
• Able to respond to facility emergencies, participate in emergency preparedness activities, and provide hands-on operational support when needed.
• Must be able to pass required physical, background, and clearance requirements, including Act 33, Act 34, and FBI Clearances, as applicable.
• Valid driver’s license and ability to travel between PFQ locations as required.

Minimum Compensation

USD $70,000.00/Yr.

Maximum Compensation

USD $80,000.00/Yr.