Director of Facility Operations

About the role

LakeHouse Senior Living operates care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across five states, serving approximately thousands of residents and families. Guided by our Pillars of Excellence, LakeHouse fosters a culture of connection, authenticity, and purpose where residents feel at home and Team Members feel inspired to learn, grow, and lead.

Responsibilities

• Supervises the maintenance of the buildings, grounds, security and mechanical assets of the Community.
• Responsible for the execution of all housekeeping, laundry and transportation services throughout the community in accordance with established guidelines in community policy and procedures.
• Responsible for the total operation and maintenance of the campus. Supervises the maintenance of Community buildings to the high standards of construction.
• Develops vendor relationships and negotiates contracts for maintenance services when appropriate.
• Counsels and trains staff in the proper use of equipment and supplies.
• Conducts inspections on apartments prior to occupancy.
• May receive after hours calls for maintenance emergencies.
• Develops and implements a comprehensive preventative maintenance program and work order system.
• Plans, organizes, develops and leads the overall housekeeping/laundry operations in accordance with federal, state and local laws.
• Reviews monthly financial statements and implements plans of action for deficiencies.
• Processes and submits monthly expenses and budget data timely.
• Completes team member staffing and scheduling according to operational and budgetary guidelines.
• Ensures transportation vehicles are maintained in good working condition. Have vehicles regularly inspected to ensure safety and cleanliness.
• Oversees that all passengers are safely driven from community area to destination according to schedule.

Qualifications

• A High School Diploma or Bachelors/Technical degree in related field.
• Four years maintenance supervision experience.
• HVAC experience or training.
• Working knowledge of machinery, tools, repair techniques, plumbing and related repair.
• Experience with electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness.
• Proficient in Microsoft Office.
• Ability to handle multiple priorities.
• Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.

Why Join Us

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026! A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Benefits You’ll Enjoy

• Competitive pay with early access to earned wages.
• Flexible scheduling.
• Health, dental, vision, life, and disability insurance.
• Paid time off and holidays.
• A 401(k) with employer match.
• Paid training and growth opportunities.
• Uniforms (where applicable).
• Additional perks such as an Employee Assistance Program (EAP), volunteer time off, and wellness-related benefits.

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.