Director of Innovation, Market Access

Responsibilities

• Lead the Market Access & Pricing (MAx) innovation portfolio: own the current AI roadmap and first-wave priorities aligned to enterprise goals; define value hypotheses and success metrics; and maintain a replenished pipeline of second-wave opportunities based on business needs, pilot outcomes, and strategic gaps.
• Run a disciplined pilot engine: turn business problems into pilot plans; lead first-wave pilots end to end through delivery, measurement, and stabilization; and track outcomes, risks, and decisions to inform scale, iteration, or stop/go choices.
• Serve as product owner or co-owner for select tools and workflows; define user needs and requirements with Digital, IT, and Data partners to deliver scalable, fit-for-purpose solutions.
• Design for adoption: map workflows and pain points; apply user-centered design; embed solutions into operating rhythms; develop change, training, and communications plans.
• Develop repeatable playbooks and documentation; execute structured transition and knowledge-transfer plans; engage operational owners early; and provide a defined stabilization period following handoff.
• Define KPIs (e.g., cycle time, forecast accuracy, productivity gains, utilization, and adoption); capture implementation learnings to inform iteration, continuous improvement, and future opportunity development.
• Partner across Access Strategy, International Market Access, Global/US Pricing, Legal, IT, and Intelligence teams; manage external partners to deliver quality outcomes on time and within budget where relevant.

Qualifications

• Bachelor's degree required. MBA, MPH, MS, PharmD, or equivalent advanced degree preferred (or comparable experience).
• 10+ years in pharma/healthcare with experience in Market Access, Pricing, Commercialization, and/or related functions.
• Track record of delivering measurable outcomes in complex, matrixed environments (e.g., from concept through pilot to scale/handoff), leading cross-functional initiatives, and translating business needs into actionable solutions.
• Digital fluency: strong comfort with data products, automation, and modern collaboration tools.
• Experience leading or contributing to AI and/or digital transformation initiatives.
• Practical experience with iterative delivery methods: translating needs into requirements/user stories, testing, deployment, and adoption.
• Demonstrated ability to assess emerging technologies (including Gen AI) for business value, feasibility, and risk, translating insights and learnings from early deployments into prioritized next-wave use cases, pilot opportunities, and portfolio recommendations.
• Executive-ready communication (written, verbal, visual): distill complexity, drive decisions, and facilitate working sessions.
• Proactive, structured, and resilient in ambiguity; strong program and stakeholder management skills.