Director of Housekeeping

Overview

The Director of Environmental Services is responsible for directing and supervising staff in the Housekeeping and Laundry departments. This role provides leadership over daily operations, staff management, compliance, equipment upkeep, and budget control. The Director ensures high-quality service is delivered to residents at all levels of care.

General Qualifications

• Must be 21 years of age or older
• Minimum five years of experience in environmental services management
• Supervisory experience in hospitals, retirement homes, or nursing home settings preferred

Job Duties

• Lead and supervise all staff in Housekeeping and Laundry, enforcing VBH policies and maintaining discipline, morale, and service quality
• Delegate responsibilities to department managers, oversee hiring, onboarding, annual training (e.g., Relias), and ensure on-time performance reviews
• Manage departmental budgets and expenses—supplies, wages, equipment—and prepare monthly financial reports
• Maintain, inspect, and replace housekeeping and laundry equipment; coordinate with vendors and maintenance teams
• Oversee scheduling, timeclock compliance, attendance, and payroll edits to control overtime and staff coverage
• Ensure compliance with facility protocols, safety rules, fire/disaster plans, and regulatory standards (e.g., VA Dept. of Health, DSS, OSHA)
• Conduct regular audits and inspections of resident rooms and common areas to uphold cleanliness and confidentiality standards
• Coach and manage staff performance, including conducting disciplinary actions (up to suspension/termination) and recommending promotions or reassignments
• Manage recordkeeping for staff files, disciplinary actions, training, and regulatory documentation
• Participate in leadership meetings, facility committees, emergency drills, and assume additional duties assigned by management

Working Conditions

• Standard 40-hour work week with weekend and holiday scheduling as needed
• On-call availability during emergencies or coverage needs
• Active participation in meetings, committees, and training events

How to Apply

Submit your resume and cover letter through our Application Portal/Link. Please highlight: Leadership experience in housekeeping and laundry within healthcare settings, Budget oversight and training program development experience, Professional certifications or compliance achievements