Director of Housekeeping

Responsibilities

• Establish standards and procedures for staff and plan work schedules to ensure adequate service and coverage.
• Review staffing to ensure proper coverage while keeping work hours within budget.
• Perform all employment actions and decisions for the Housekeeping Department: screens, interviews, hires, trains, evaluates, counsels, disciplines, and terminates departmental personnel.
• Follow all workplace injury procedures, including completion of reports for timely reporting and issuing corrective action when necessary.
• Inspect and evaluate the physical condition of all areas of the building, coordinating with the Maintenance Department.
• Inspect all work in progress and/or completed by staff or outside contractors and maintain cleanliness checklists.
• Initiate a training program for all staff and conduct monthly in-services for staff.
• Keep informed and updated on new and improved cleaning methods, products, supplies, and equipment.
• Maintain strict inventory, ordering supplies as needed while staying within budget.
• Inspect vacated apartments and complete the cleaning within the prescribed time frame for seamless turnover.
• Maintain all files and records consistent with the adequate functioning of the department.
• Provide reports as required and deemed necessary by the Executive Director.
• Perform cleaning duties in cases of emergency or staff shortage.
• Perform regular inspections of resident areas and rooms for sanitation, safety, and proper performance of assigned duties.
• Shampoo rugs in both resident and common areas.
• Ensure proper safety and security regarding resident belongings and items used in carrying out housekeeping and laundry functions.
• Attend quarterly Q&A meetings and make recommendations to improve operations, safety, and/or cost.
• Adhere to and uphold company policies and procedures.
• Perform other duties as assigned by the Executive Director.