Director of Housekeeping

About the role

We are looking for a Director of Housekeeping to join our management team and lead our Housekeeping Department. The ideal candidate will have at least 4 years of experience in a large hotel, with Marriott brand experience being a plus. Key responsibilities include hiring and leading the Housekeeping staff, ensuring excellent quality of service to guests, managing finances, analyzing data, and distributing workloads.

Responsibilities

• Hire and lead the Housekeeping staff to ensure excellent quality of service to our guests.
• Provide clear direction in assigning and instructing housekeeping and laundry staff in details of work.
• Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by the hotel.
• Ensure continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.
• Manage finances of housekeeping and laundry operations including budget and inventory controls.
• Analyze data and compile reports on expenditures, wages, labor, supplies, etc., in relation to hotel financial forecasts and budget.
• Establish and maintain adequate supplies for efficient operation of the department.
• Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and monitor house count and make staffing adjustments accordingly.

Requirements

The successful candidate should have excellent communication and leadership skills, take pride in providing excellent service and high level of cleanliness of the rooms for our guests, and have a great attention to detail. A passion for the industry and providing quality service to customers is also essential. Flexibility in working various shifts, including days, evenings, and weekends, is preferred.

Qualifications

Experience in a large hotel, with Marriott brand experience being a plus. Excellent communication and leadership skills, attention to detail, and a passion for the industry are required. Flexibility in working various shifts is preferred.

Skills

Excellent communication and leadership skills, attention to detail, and a passion for the industry are required. Flexibility in working various shifts, including days, evenings, and weekends, is preferred.

Benefits

• Highly competitive wages
• Exceptional benefit plan for eligible associates & their family members
• 401K matching program for eligible associates
• Discounts with our Crescent-managed properties in North America for you & your family members
• Discounts at Marriott Brand properties worldwide

Pay

Competitive compensation package including highly competitive wages.

Schedule

Variety of different shifts including days, evenings, and weekends.

Benefits

• Discounts with our Crescent-managed properties in North America for you & your family members
• Discounts at Marriott Brand properties worldwide

Equal Opportunity Employer

We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. We strive to create an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.