Director of Growth & Optimization
Tawkify · United States · 1 wk ago
RemoteRemoteAnalystFull-time
What You’ll Own
- Own the end-to-end acquisition strategy, ensuring a consistent flow of high-quality leads into the funnel
- Own the end-to-end lifecycle marketing strategy and execution, focusing on onboarding, engagement, and long-term retention
- Drive conversion rate optimization (CRO) across all landing pages and high-touch digital touchpoints
- Define the experimentation roadmap and provide strategic oversight for lifecycle flows, ensuring high-intent users are effectively nurtured
- Define and manage funnel metrics, turning insights into action
- Set and manage a structured experimentation roadmap across landing pages, ads, lifecycle flows, and in-product experience
- Partner with Product and Engineering on product-driven growth opportunities
- Manage and grow a small team of growth and lifecycle marketers
- Provide hands-on mentorship to the Lifecycle Marketing Manager, establishing a culture of rigorous experimentation, data-driven optimization, and A/B testing best practices
What You’ll Do
- Act as the primary architect for our experimentation program, designing high-impact tests and coaching team members on how to translate funnel insights into actionable landing page and CRM optimizations
- Collaborate with paid media partners to ensure alignment, while focusing your energy on what happens after the click
- Prioritize initiatives based on impact and effort
- Operate with a test-and-learn mindset while maintaining a strategic foundation
- Ensure go-to-market planning is intentional, measurable, and accountable