Director of Golf, Heritage Landing Golf Club

About the role

The Director of Golf directs and oversees all aspects of golf operations at Heritage Landing Golf & Country Club. This role is responsible for delivering a high-quality member and guest experience, leading and developing the golf operations team, driving golf programming and participation, managing financial performance, and ensuring the golf operation runs in alignment with Troon standards, club policies, and community expectations.

Responsibilities

• Plan, promote, direct, and manage all golf operations and golf-related activities on a daily basis.
• Oversee golf shop operations, tee sheet management, starter/ranger functions, outside services, cart fleet operations, practice facilities, tournament operations, outings, instructional programming, and member/guest service standards.
• Maintain a visible leadership presence with associates, members, residents, guests, committees, and community stakeholders.
• Interpret, administer, and enforce club policies, rules, regulations, dress code, pace of play standards, and Troon operating standards.
• Maintain a clean, organized, professional appearance in the golf shop, cart staging areas, outside service areas, practice facilities, and related golf operation areas.
• Oversee care, organization, and proper use of golf operation physical assets, including carts, range equipment, shop fixtures, retail displays, and related equipment.
• Maintain regular and reliable attendance and be available for extended hours, weekends, holidays, tournaments, member events, and peak golf demand periods as needed.

Requirements

• Strong leadership, communication, coaching, and interpersonal skills.
• Ability to lead a team in a member-focused private club, bundled community, resort, or high-volume golf environment.
• Strong customer service skills and professional judgment.
• Ability to resolve concerns, make decisions, and communicate clearly under pressure.
• Knowledge of budgeting, expense management, revenue generation, labor planning, inventory control, retail merchandising, golf instruction, tournaments, outings, and player development.
• Strong organizational skills, attention to detail, and follow-through.
• Proficiency with Microsoft Office, POS systems, tee sheet management platforms, and related golf operations technology.
• Ability to read, write, and communicate in English to perform job duties and communicate with members, guests, associates, vendors, and leadership.

Qualifications

• Class A PGA or LPGA membership preferred. PGA Member or PGA Associate in good standing required unless equivalent experience is approved.
• Bachelor’s degree or PGM degree preferred.
• Four to six years of related golf operations leadership experience required; private club, bundled community, resort, or multi-department golf environment preferred.
• Demonstrated ability to operate a professional, efficient, high-quality, service-oriented golf operation.
• Experience managing budgets, financial reporting, labor, expense control, retail inventory, and golf-related revenue.
• Experience hiring, training, developing, and supervising golf operations associates.
• Experience with golf instruction, player development, tournaments, outings, and member events.

Skills

• Ability to read, write, and communicate in English to perform job duties and communicate with members, guests, associates, vendors, and leadership.

Benefits & Other Compensation

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retail Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation – Eligibility for Bonuses

Pay

$120,000 annually; Eligible for additional bonuses.

Schedule

Regularly required to stand, walk, sit, talk, hear, use hands, reach with hands and arms, and handle or operate objects and equipment. Occasionally required to climb, balance, stoop, kneel, crouch, or crawl. Must be able to lift and/or move up to 50 pounds occasionally. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, and depth perception. Frequently works outdoors in Florida weather conditions. Moderate exposure to heat, cold, humidity, wet conditions, dust, pollens, mechanical hazards, electrical hazards, and moderate noise levels. Requires extended hours during golf season, holidays, tournaments, member events, weekends, and peak demand periods.