Director of Golf

About the role

Azimuth Grand Resort & Spa is a luxury hotel located in Phoenix, AZ, offering 744 rooms within 17,000 acres of South Mountain Preserve. As a family-owned and operated resort, we pride ourselves on providing a warm and welcoming environment for guests.

Responsibilities

• Maintain financial responsibilities including managing the annual golf budget, reviewing monthly P&L reports, monitoring labor costs against budget, and comparing payroll projections to actual results.
• Direct and oversee Golf Pro Shop, Outside Services, tournament services, desk services, and related functions including Rangers, Starters, and cart operations.
• Provide direct leadership, coaching, and performance management for the Golf Sales Manager, ensuring achievement of group golf, tournament, and related revenue goals.
• Manage golf course maintenance to ensure course conditions, agronomy standards, safety practices, and daily operations support guest satisfaction, operational goals, and Arizona Grand Resort & Spa brand standards.
• Direct supervision, leadership, and accountability for the Golf Superintendent, including performance management, goal setting, communication, and alignment with departmental and resort priorities.
• Partner with the Golf Sales Manager and resort sales teams to develop and execute strategies that increase tournaments, outings, and group golf business while supporting overall resort objectives.
• Ensure all golf operations, golf course maintenance activities, team member interactions, and guest touchpoints consistently reflect Arizona Grand Resort & Spa brand standards, service expectations, and professional presentation guidelines.
• Drive departmental profit, weighted revenues, and service goals through effective planning, execution, and accountability.
• Review and approve training materials and oversee coaching, mentoring, recognition, and development tools for golf operations and golf course maintenance teams.
• Lead department goal planning, continuous improvement projects, and recurring training efforts to enhance service, efficiency, and alignment with brand standards.
• Attend weekly manager meetings, pre-convention meetings, and other leadership meetings, and communicate pertinent information and expectations to staff.
• Implement new resort procedures and operational initiatives, as necessary.
• Assure quality service and maintain a Four-Diamond-level guest experience across all golf operations.
• Manage all expenses and operating costs related to golf operations and golf course maintenance to meet budgeted targets.
• Support additional resort initiatives and cross-functional efforts, which may include sales blitzes and other resort-supportive functions.

Qualifications

• Education: Bachelor’s degree preferred.
• Experience: Previous golf management experience required.
• Certificates or Licenses: Valid driver’s license with an acceptable driving record required.
• Demonstrated ability to lead, train, and supervise teams effectively.
• Strong decision-making skills with the ability to respond promptly and effectively to operational and guest needs.
• Proficiency in using moderately complex computer systems and troubleshooting software-related issues.
• Demonstrates integrity and ethical conduct in all aspects of the role.
• Communicates clearly and professionally, with strong verbal, written, and interpersonal communication skills in English.
• Maintains a professional appearance consistent with the standards of a Four-Diamond resort.