Director of Facilities
Position Summary
Seaboard Hospitality manages independent, top-rated hotels in coastal destinations. Our vision is to develop, own, brand, and operate a collection of premier, individually distinctive properties that span the Atlantic Coast. At each of our managed properties we strive to create special places for guests to stay and enjoy themselves and for employees to work and grow. We believe that thoughtfully designed spaces for our guests and crew are critical to our mission. Our guest areas must be impeccably clean and superbly maintained; our staff environments should promote well-being and foster pride.
Role
The Seaboard is seeking a senior Director of Facilities (DF) who will implement the values outlined above with an uncompromising approach to achieving our mission. The successful DF candidate must have 5+ years of supervisory experience in hotel engineering, maintenance and/or facilities management. The DF will report directly to the Company’s Chief Executive Officer and will serve all of the company’s managed properties across three roles: Facilities Operations (Primary), Capital Improvements (Secondary), and Procurement & Inventory Management (Tertiary).
Roles
- Facilities Operations (Primary)
- Oversee all Facilities Division operations and personnel, including direct oversight of field Chief Engineers
- Execute existing maintenance policy and procedures and revise every year as needed
- Develop, coordinate, and monitor the maintenance programs at the individual properties to ensure safety, security, and comfort for staff and guests
- Facilitate hiring and onboarding maintenance personnel
- Ensure proper maintenance staff levels at each of the properties through assessment, training, and managing of the maintenance staff
- Work with operations to develop yearly maintenance budget and work with accounting for proper tracking and cost reporting
- Lead by example and develop positive team culture and habits within the maintenance department
- Promote clear and consistent communication between hotel general managers, chief engineers, maintenance staff and the other hotel departments to ensure the maintenance staff is taking care of priority maintenance issues in a timely and professional manner
- Oversight of retail tenant improvements and other projects oversight
- Implement technology and systems such as Flexkeeping to help organize, assign, and track maintenance tasks, preventative maintenance, and offseason work
- Direct, lead or assist the GM and Chief Engineer as needed on building inspections as required by law with health department, fire department, elevator companies and other agencies
- Develop 3rd party relations with vendors, contractors, and material suppliers
- Ensure that all outside contractors are prequalified and supply proper Certificates of Insurance liability
- Ensure that hotel swimming pools and hot tub have established procedures for pool maintenance, safety, health, sanitation, proper chemicals handling and application and completing forms and record logs
- Licenses/Certifications: Driver's License (Required)
- Capital Improvements (Secondary)
- Complete property inspections and develop Property Condition Assessment (PCA) reports and annual Addendums which will then be used to develop, plan and execute the yearly capital plan
- Director Facilities will meet and review each property with the General Manager and develop a capital recommendation report that will be submitted to executive management and ownership for review and direction
- Once capital plan is approved the Director Facilities will execute the approved plan. This includes solicitation of bids, leveling, recommendations of award, contracting and executing work
- Define procedures for tracking and approving costs when executing annual capital budgets
- Work with accounting for proper tracking and cost reporting
- Procurement & Inventory Management (Tertiary)
- Complete procurement and inventory control for a portfolio of hospitality properties
- This includes developing and maintaining purchasing standards, negotiate contracts and pricing with vendors, evaluate supplier performance, and ensure the timely procurement of materials, equipment, parts, and services necessary to support operational and capital requirements
- The position requires oversight of inventory management processes to maintain appropriate stock levels, minimize waste, control costs, and ensure critical spare parts and supplies are available to support business continuity
- Establish internal controls, monitor purchasing compliance, analyze spending trends to maximize efficiency and consistency across properties
- Ensure that the department supply inventory is maintained at appropriate levels to prevent staff time away from the hotel for purchasing
- Manage corporate warehouses and storage facilities and coordinate storage needs
Qualifications
- Facilities Operations
- Knowledge of all building systems and equipment critical to the operation, maintenance and protection of the hotel buildings and their assets
- Knowledge and understanding of how to plan and implement yearly maintenance initiatives, projects, and expenditures
- Proven success in managing hotel maintenance staff and maintaining multiple hotels and properties simultaneously
- Knowledge and understanding of the most recent ADA, building, life safety, health codes as applied to hotels and public facilities
- Awareness of industry standards, risk management practices, and emerging technologies related to hospitality facilities operations are essential
- Capital Improvements
- Must have a clear understanding of the useful life of building systems and how to extend the useful life of those systems
- Knowledge and understanding of how to assess the condition of existing properties and properties the company may want to acquire
- Experience in the development and execution of annual and lifecycle hotel capital budgets
- Knowledge and understanding of how to plan and implement capital projects and expenditures
- Procurement & Inventory Management
- Demonstrated experience managing facilities procurement processes, including sourcing, bidding, contract negotiation, and vendor selection
- Experience managing service agreements, maintenance contracts, capital equipment purchases, and procurement budgets
- Familiarity with maintenance management systems or inventory management software is preferred
Basic Qualifications
- Bachelor's degree in Facilities Management, Engineering, Construction Management, Business Administration, Hospitality Management, or a related field preferred
- Minimum of 5 years of facilities, engineering, maintenance, or asset management experience within hospitality or commercial real estate
- Solid financial acumen with the ability to prepare department budgets and forecast capital expenditures
- Strong management skills, notably the ability to appropriately assign or delegate work and authority to others in the accomplishment of goals
- Excellent communication skills, both written and verbal
- High level of computer skills and the ability to learn new technology quickly
- Experience using Microsoft Excel, PowerPoint, Word, and Teams required
- Exhibits strong attention to detail and commitment to excellence
- Solid interpersonal skills to effectively deal with department heads, guests, and staff members
- Willingness and ability to travel and keep a pulse on the Seaboard portfolio of hotels and the staff responsible for maintaining the hotels